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  • Yves R.
    vBulletin QA
    • Nov 2003
    • 3862
    • 5.6.X

    #31
    Going to your installation gives us an error 500. Do you have any lines in your error_log file? If you don't know how to get this file, please ask your host.

    vBulletin QA - vBulletin Support French - Lead Project Tools developer

    Next release? Soon(tm)

    Comment

    • LockedOnLaw
      Senior Member
      • Apr 2010
      • 2311
      • 6.X

      #32
      Originally posted by Yves Rigaud
      Going to your installation gives us an error 500. Do you have any lines in your error_log file? If you don't know how to get this file, please ask your host.
      Error Logs
      [Wed Sep 26 15:53:19 2012] CURRENT SERVER TIME
      MAIN error_log:

      [Wed Sep 26 15:52:01 2012] [error] [client 62.49.228.2] Invalid method in request \x16\x03\x01 [Wed Sep 26 15:52:01 2012] [error] [client 62.49.228.2] File does not exist: /usr/local/apache/htdocs/501.shtml [Wed Sep 26 15:52:12 2012] [error] [client 189.178.61.223] Failed loading /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: undefined symbol: zend_new_interned_string, referer: http://sistema.depelle.com.mx/sistema/index.php [Wed Sep 26 15:52:12 2012] [error] [client 94.14.141.252] Failed loading /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: undefined symbol: gc_remove_zval_from_buffer [Wed Sep 26 15:52:21 2012] [error] [client 189.178.61.223] Failed loading /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: undefined symbol: zend_new_interned_string, referer: http://sistema.depelle.com.mx/sistem...l-cliente.html [Wed Sep 26 15:52:21 2012] [error] [client 24.199.185.154] Invalid method in request \x16\x03\x01 [Wed Sep 26 15:52:21 2012] [error] [client 24.199.185.154] File does not exist: /usr/local/apache/htdocs/501.shtml [Wed Sep 26 15:52:24 2012] [error] [client 189.178.61.223] Failed loading /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: undefined symbol: zend_new_interned_string, referer: http://sistema.depelle.com.mx/sistema/index.php [Wed Sep 26 15:52:33 2012] [error] [client 94.14.141.252] Failed loading /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: undefined symbol: gc_remove_zval_from_buffer [Wed Sep 26 15:52:54 2012] [error] [client 94.14.141.252] Failed loading /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: undefined symbol: gc_remove_zval_from_buffer [Wed Sep 26 15:53:00 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:00 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:00 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:00 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:00 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:05 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:05 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:05 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:05 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:05 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:10 2012] [error] [client 66.249.74.143] Failed loading /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: undefined symbol: gc_remove_zval_from_buffer [Wed Sep 26 15:53:14 2012] [error] [client 201.161.161.4] Failed loading /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: undefined symbol: zend_new_interned_string, referer: http://www.sistema.depelle.com.mx/sistema/index.php [Wed Sep 26 15:53:15 2012] [error] [client 94.14.141.252] Failed loading /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: undefined symbol: gc_remove_zval_from_buffer [Wed Sep 26 15:53:15 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:15 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:15 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:15 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:15 2012] [error] [client 79.1.199.135] File does not exist: /home1/sportsh0/public_html/media, referer: http://www.sportsbomb.info/ [Wed Sep 26 15:53:18 2012] [error] [client 201.161.161.4] Failed loading /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: undefined symbol: zend_new_interned_string, referer: http://www.sistema.depelle.com.mx/sistema/agenda.html
      SUEXEC error_log:

      PHP error_log:


      - - - Updated - - -

      PHP error_log:
      /home1/sportsh0/public_html/Mike/error_log: [26-Sep-2012 16:18:24 UTC] PHP Fatal error: Class 'vB' not found in /home1/sportsh0/public_html/Mike/includes/vb5/template.php on line 86

      Comment

      • Yves R.
        vBulletin QA
        • Nov 2003
        • 3862
        • 5.6.X

        #33
        Originally posted by ProSportsForums
        /home1/sportsh0/public_html/Mike/error_log: [26-Sep-2012 16:18:24 UTC] PHP Fatal error: Class 'vB' not found in /home1/sportsh0/public_html/Mike/includes/vb5/template.php on line 86
        It seems your core_path is still not valid. You posted:

        PHP Code:
        $config['core_path'] = '/home1/sportshO/public_html/Mike/core'
        It must be:

        PHP Code:
        $config['core_path'] = '/home1/sportsh0/public_html/Mike/core'
        You put a 'O' instead of a zero in 'sportsh0'.

        vBulletin QA - vBulletin Support French - Lead Project Tools developer

        Next release? Soon(tm)

        Comment

        • LockedOnLaw
          Senior Member
          • Apr 2010
          • 2311
          • 6.X

          #34
          Originally posted by Yves Rigaud
          It seems your core_path is still not valid. You posted:

          PHP Code:
          $config['core_path'] = '/home1/sportshO/public_html/Mike/core'
          It must be:

          PHP Code:
          $config['core_path'] = '/home1/sportsh0/public_html/Mike/core'
          You put a 'O' instead of a zero in 'sportsh0'.
          I copied the path produced by the server.php file posted by Trevor Hannant.

          The "O" is now a "0" ... that does not appear to have resolved the problem.


          [Wed Sep 26 16:15:09 2012] [error] [client 86.176.255.97] Failed loading /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: /usr/php/53/usr/lib64/php/modules/ZendGuardLoader.so: undefined symbol: gc_remove_zval_from_buffer [Wed Sep 26 16:15:09 2012] [error] [client 201.120.40.144] Failed loading /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: undefined symbol: zend_new_interned_string, referer: http://sistema.depelle.com.mx/sistema/index.php [26-Sep-2012 22:11:29 UTC] PHP Fatal error: Class 'vB' not found in /home1/sportsh0/public_html/Mike/includes/vb5/template.php on line 86

          - - - Updated - - -

          It is also worth noting the path is, in fact, sportshO, and not sportsh0

          Comment

          • Yves R.
            vBulletin QA
            • Nov 2003
            • 3862
            • 5.6.X

            #35
            I followed the path given by your PHP error log which displayed a 0 for me.

            vBulletin QA - vBulletin Support French - Lead Project Tools developer

            Next release? Soon(tm)

            Comment

            • LockedOnLaw
              Senior Member
              • Apr 2010
              • 2311
              • 6.X

              #36
              Originally posted by Yves Rigaud
              I followed the path given by your PHP error log which displayed a 0 for me.
              The core path has been changed to reflect the Zero, as opposed to the O.

              That has not resolved the issue.

              Comment

              • Wayne Luke
                vBulletin Technical Support Lead
                • Aug 2000
                • 74167

                #37
                Originally posted by ProSportsForums
                [26-Sep-2012 22:11:29 UTC] PHP Fatal error: Class 'vB' not found in /home1/sportsh0/public_html/Mike/includes/vb5/template.php on line 86
                This still indicates an improper path in your /config.php.

                Use the script here: https://www.vbulletin.com/forum/show...ore_path-value

                Upload it with your other vBulletin files. What does it output?
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud demonstration site.
                vBulletin 5 API

                Comment

                • LockedOnLaw
                  Senior Member
                  • Apr 2010
                  • 2311
                  • 6.X

                  #38
                  Originally posted by Wayne Luke
                  This still indicates an improper path in your /config.php.

                  Use the script here: https://www.vbulletin.com/forum/show...ore_path-value

                  Upload it with your other vBulletin files. What does it output?
                  /home1/sportsh0/public_html/Mike

                  Comment

                  • Wayne Luke
                    vBulletin Technical Support Lead
                    • Aug 2000
                    • 74167

                    #39
                    Originally posted by ProSportsForums
                    /home1/sportsh0/public_html/Mike
                    That is showing a 0 (zero) not an O (letter O). Add /core on the end and you have the core path you need in your /config.php file. That should resolve the error.
                    Translations provided by Google.

                    Wayne Luke
                    The Rabid Badger - a vBulletin Cloud demonstration site.
                    vBulletin 5 API

                    Comment

                    • LockedOnLaw
                      Senior Member
                      • Apr 2010
                      • 2311
                      • 6.X

                      #40
                      Originally posted by Wayne Luke
                      That is showing a 0 (zero) not an O (letter O). Add /core on the end and you have the core path you need in your /config.php file. That should resolve the error.
                      The "/core" addition to the core path appears to have resolved the issue.


                      Much thanks.

                      Comment

                      • onfranco
                        New Member
                        • Sep 2010
                        • 25
                        • 4.0.x

                        #41
                        i continue to have
                        Error activating SiteBuilder. (Error code 404) Please try again.

                        Comment

                        • Wayne Luke
                          vBulletin Technical Support Lead
                          • Aug 2000
                          • 74167

                          #42
                          Not sure what linking to the same thread does for you.

                          Follow the steps in this thread or comment in the existing thread you have open.

                          Chances are your core path is incorrect as well.
                          Translations provided by Google.

                          Wayne Luke
                          The Rabid Badger - a vBulletin Cloud demonstration site.
                          vBulletin 5 API

                          Comment

                          • Teascu Dorin
                            Senior Member
                            • Aug 2010
                            • 257

                            #43
                            Any other suggestions. I have the same error. 99% all settings in both config.php are set correctly.
                            Best Regards

                            roStyles Design LLC
                            CEO & Founder (Design and Support)
                            Romanian Translator
                            Teascu Dorin

                            Comment

                            • Wayne Luke
                              vBulletin Technical Support Lead
                              • Aug 2000
                              • 74167

                              #44
                              Originally posted by Teascu Dorin
                              99% all settings in both config.php are set correctly.
                              You need to make sure 100% of the settings are correct.
                              Translations provided by Google.

                              Wayne Luke
                              The Rabid Badger - a vBulletin Cloud demonstration site.
                              vBulletin 5 API

                              Comment

                              • Teascu Dorin
                                Senior Member
                                • Aug 2010
                                • 257

                                #45
                                Originally posted by Wayne Luke
                                You need to make sure 100% of the settings are correct.
                                You might be right. As everything else is working, only the Site Builder activation doesn't, I believe that the settings are correct.
                                Is it possible not to work because I have only version 5.0 and not 5.1 for MYSQL?
                                Best Regards

                                roStyles Design LLC
                                CEO & Founder (Design and Support)
                                Romanian Translator
                                Teascu Dorin

                                Comment

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