Hi having trouble installing on step 3 :(

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  • Mafukie
    Senior Member
    • Apr 2000
    • 139

    Hi having trouble installing on step 3 :(

    Hi, I'am having problem setting up step3 :(

    here is the error

    Warning: Access denied for user: '[email protected]' (Using password: YES) in db_mysql.php on line 29

    Warning: 0 is not a MySQL link index in db_mysql.php on line 37

    now my host is [url]http://www.www-hosting.net[/url]

    any suggestions?

  • wandrer
    Senior Member
    • Apr 2000
    • 267

    #2
    contact webhost to make sure the username and password are correct. If they are correct, it shouldnt give you an 'access denied' message.
    Attached Files

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    • Mafukie
      Senior Member
      • Apr 2000
      • 139

      #3
      Is there a separate username and PW for php database access? because I tried the one they gave us for the admin center and it didn't work :(

      I guess I will have to contact them.

      Thankyou for the help much appreciated. :)
      Attached Files

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      • wandrer
        Senior Member
        • Apr 2000
        • 267

        #4
        [quote] Is there a separate username and PW for php database access? [/quote]

        It is all in how they set it up. If they don't know how to set it up, it would be a good hint to find another provider.

        Comment

        • werehere
          Senior Member
          • Apr 2000
          • 1827

          #5
          It is really easy when you have the correct user and password and IP address (if not installed on the same machine).
          We're Here Forums!
          [email protected]

          Comment

          • John
            Senior Member
            • Apr 2000
            • 4042

            #6
            This has probably occured because the user that you have does not have permission to create databases. You will have to create the database manually through the admin center that you mention.

            John
            John Percival

            Artificial intelligence usually beats real stupidity ;)

            Comment

            • SAWolf76
              Senior Member
              • May 2000
              • 135

              #7
              Mafukie did you solve the problem?
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