I dont get my order

[warezonerz]

what happen to vBulletine!!! I dont Recieve my order, RBS worldpay process sucessfully...

Thank you
Your transaction has been processed by RBS WorldPay, on behalf of Jelsoft Enterprises Limited.
Transaction details:
Transaction for the value of: USD 180.00
Description: vBulletin Order
From: Jelsoft Enterprises Limited
Merchant's cart ID: F713863BA892
Pre-Authorisation Date/Time: 28/Jun/2009 00:56:28
RBS WorldPay's transaction ID: *********
This is not a tax receipt.

can somebody help my problem!! already sent email to [email protected] but dont recieve any reply if i dont get my order today i think i will change my mind to use phpbb...(free) and i want refund

[captkirk685]

what happen to vBulletine!!! I dont Recieve my order, RBS worldpay process sucessfully...

Thank you
Your transaction has been processed by RBS WorldPay, on behalf of Jelsoft Enterprises Limited.
Transaction details:
Transaction for the value of: USD 180.00
Description: vBulletin Order
From: Jelsoft Enterprises Limited
Merchant's cart ID: F713863BA892
Pre-Authorisation Date/Time: 28/Jun/2009 00:56:28
RBS WorldPay's transaction ID: *********
This is not a tax receipt.

can somebody help my problem!! already sent email to [email protected] but dont recieve any reply if i dont get my order today i think i will change my mind to use phpbb...(free) and i want refund

I would check your spam folders, its possible the email went there with all the info to access your order.

[ManagerJosh]

See also http://www.vbulletin.com/forum/showt...84#post1755284. Server issues right now.

[aussiefooty]

http://www.vbulletin.com/forum/showthread.php?goto=newpost&t=311934

They had server problems with the emails.

[warezonerz]

i dont recieve any email from vbulletine,even on spam folder..for your info i only recieve RBS worldpay Card transaction Confirmation...

[SNN]

warezonerz, please fill out a support ticket here:

http://www.vBulletin.com/go/sales

The Email server is having a few issues, thus you'll have to contact sales to get into the members area.

[captkirk685]

i dont recieve any email from vbulletine,even on spam folder..for your info i only recieve RBS worldpay Card transaction Confirmation...

Trust me it will be worth the wait for vb, it is the best and has endless possabilaties, I am not affiliated with vb either, just a customer..

[warezonerz]

thanks for advice, i already sent the form to contact_sales hope i will get my order soon...been crazy for waiting the order hahaha...

thanks guy...

[warezonerz]

Myb this is cause by spam detection level (Extreme) that why i think i cant retrieve my owned license confirmation hehehe...

[SNN]

There is a problem with the vBulletin.com email servers currently that prevent all emails from being sent. It has nothing to do with your spam filters.

[Steve Machol]

This has nothing to do with email problems. You were told yesterday that the credit card rejected this order because you had the wrong billing info. You were told the same thing in a second ticket you sent us. Starting a thread with the same question is not going to change the answer unfortunately.