Captua Problem

[cj911]

Hi,
I have just installed Vb 3.7.4 and was having a quick play around on the new installation. I have noticed that the captua is not working. It is displaying a bacground image only with no characters for the user to type. This is the case on the reigistration form and the contact us form. Hanven't checked anywhere else.
Can anyone shed any light on what the problem might be?

[Steve Machol]

Make sure the *.TTF files are uploaded to your images/regimage/fonts directory.

If you still have this problem after that then this is caused by Freetype 2 support not being compiled into PHP and requires PHP to be recompiled.

[cj911]

Hi Steve, The images/regimage/fonts directory contains these files:
edmunds.ttf
EFFLB___.TTF
HECK.TTF
index.html
MINYN___.ttf
read_me.html
SPONGY.ttf
WetPet.ttf

I am guessing that this means the *.TTF files are uploaded correctly but I'm not sure. Are they?
If they are how do I compile Freetype 2 support
into PHP and and how is PHP recompiled? Is there any documentation on this?
Regards.

[Steve Machol]

You have to have root access to the server to do that. I suggest asking your host since it would be very easy to break PHP if you do this wrong.

[cj911]

Can Anyone answer
I am guessing that this means the *.TTF files are uploaded correctly but
I'm not sure. Are they?


If you still have this problem after that then this is caused by Freetype 2 support not being compiled into PHP and requires PHP to be recompiled.
You have to have root access to the server to do that. I suggest asking your host since it would be very easy to break PHP if you do this wrong.

Do I need to ask my host to check if this is Freetype2 is complied into PHP on their server/my site or both. Sorry but this is all new to me. Could someone possibly tell me exactly what I need to say to my host.

Also another user seems to be having the same problem http://www.vbulletin.com/forum/showthread.php?t=295679
he has checked this freetype thing which is ok and has been given different instructions. Should I wait and see what happens there first?

[Steve Machol]

This is a server issue. You should be contacting your host.

Enable phpinfo in the Admin CP, then provide the URL to your forums. This may help us troubleshoot this problem.

Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Public phpinfo() Display Enabled

[cj911]

php public info enabled Url is (edited)
I tried to get this info myself also by adding '&do=phpinfo' to the URL. But keep grtting 404 not found error.

Also could you please tell me Do I need to ask my host to check if this is Freetype2 is complied into PHP on their server/my site or both. Sorry but this is all new to me. Could someone possibly tell me exactly what I need to say to my host.

[Steve Machol]

http://www.xxxxxxxxxxxxxxx/VBForums/?do=phpinfo

PHP does not have Freetype 2 installed. You need to ask your host to recompile PHP with both GD and Freetype 2.

[cj911]

Thanks,
I sent the following email to my host yesterday:
Was wondering if someone could advise me if Freetype 2 support has
been compiled into PHP on the server?
I recevied the following reply:
I added TTF (FreeType) for you, but I am not sure if that's what you need. Give it a try.

I'm assuming that this is not sufficient could someone possibly word for me exactly what I need to say to my host in such a way that it cannot be
misinterpted, leaves no room for him not to misunderstand and is not open to ambiguity. I’m sorry but most of this is double dutch to me. My hosting account is with a php programmer so I'm sure he will understand.
What is GD?
Steve I'd really appreciate it if you could edit the above post and remove the Url as I'm not ready for my site to be shown in a public domain as yet.

[Steve Machol]

They have to install Freetype 2. What they have now is not sufficient.