Upload avatars problem

[TypeStaff]

Hi! I've installed vbulletin 3.6.8 in my website and all works ok but if I try to upload an avatar into with an url, it appears this error:

Warning: tempnam() [function.tempnam]: open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/home/larihon/:/tmp/:/var/www/:/usr/local/lib/php/:/etc/virtual/) in /includes/class_upload.php on line 346

and this vbulletin message:

Upload failed due to failure writing temporary file.

I re-uploaded the /includes/class_upload.php file but the problem persists.

Sorry about my english, anyone could help me, please? Thank you very much!

[optrex]

you need the open_basedir tweak in cpanel disabled.

[TypeStaff]

Sorry but I don't understand your answer. Could you please explain it with more details or with other words? thank you very much and really sorry.

[Jake Bunce]

Try a test upload:

Admin CP -> Maintenance -> Diagnostics -> Upload

Does the test upload fail? What are the results of the upload?

[TypeStaff]

Here goes a screen of the results:

http://img70.imageshack.us/img70/1429/image2nb4.jpg

What's wrong? :S

[Steve Machol]

You have open_basedir restrictions on your server. To get uploads to work you need to create a 'tmp' subdirectory under your main hosting directory and chmod it to 777. Then in the Admin CP set "Upload In Safe Mode?" to 'Yes' and point the "Safe Mode Temp Directory" to that directory. If you placed the tmp directory in the right place, the path to the Safe Mode Temp Directory will be:

/home/larihon/tmp