WYSIWYG editor not working after Upgrading from 3.5.4 to 3.6.7 PL1

[abufaisal]

I have been trying to solve the problem but no success ,
Un-clickable buttons with an IE report of "Vb_text_editor" is undefined

Any Help please

[abufaisal]

I have done everything posted here by users an VBTech but still not getting any luck.

[Steve Machol]

That means you did not upgrade correctly.

First, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file.

Then run 'install/finalaupgrade.php' again. Make sure that the XML file versions in the upper right hand corner of the page show 3.6.7.

Then you will need to revert any custom templates and redo tyour changes. That should fix this problem.

[abufaisal]

Steve..
Thanks Man but still no luck. I did the finalupgrade.php thing and rebuild the subject and forum information but ..

Any Other hint?

[Steve Machol]

To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version:

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

Next, disable all plugins.

Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Do you have the same problem?

If so, this may be due to your language pack. Try the English pack to see if you have the same problem.

[abufaisal]

Steve I have done everything above but still not clicking.
when passing by the mouse over the buttons of the editor a dicription comes with the function of that button but still un-clickable.

[Steve Machol]

Which version of vB shows in the upper right-hand corent of finalupgrade.php?

[abufaisal]

As you told me to take a look at and make sure it is 3.6.7 and it was.

[Steve Machol]

What's the URL? I don't see how this problem can occur with the original vB files, templates and language.

[abufaisal]

www.alyaseer.net , It is closed now because of this problem , should I open it for you?

[Steve Machol]

Yo are running vBAdvanced. This means that you did not follow all the previous insturctions.

[abufaisal]

I disabled the VBA plugin as you instructed and rtied but still can't get it right

[abufaisal]

Steve, I will disable this feature until a we find a solution.
Thanks and don't forget my problem.
Abufaisal

[Steve Machol]

Fill out a support ticket at:

http://members.vbulletin.com/membersupport_contactform.php

Please include a complete description of the problem and be sure to include the login info to your Admin CP, phpMyAdmin and FTP in the 'Sensitive Data' field.

[abufaisal]

This might help, Steve

Hi Steve and thanks for the tremendous support and Patience.

This might help you figure out what is going on.
Yesterday I gave up trying to fix this WYSIWYG dilemma. This morning I logged in form my Office PC, turned on back the WYSIWYG feature and miraculously it worked without any problem, although I have tried at home and still trying, with IE6 & FF2 with all the tips and hints above.

Best regards and good luck

Abufaisal