confirmation emails not going out...

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Telegon80
    Senior Member
    • Aug 2005
    • 173
    • 3.5.x

    confirmation emails not going out...

    i have so far 13 users who did not get the confirmation email and were stuck in the 'Users Awaiting Email Confirmation' usergroup.

    is there a way to just 'let them in' per say?
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    Try this:

    Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Enable "-f" Parameter -> Yes

    Then try the vB email functions. If it still doesn't work, then this is either a server and/or mailbox issue.

    vB uses PHP's mail() function for all its email and uses the SMTP server specified in php.ini. If PHP and the mail server are configured correctly then email will work.

    Since some email is working, you will need to view the mail logs on the server to see what happened to those emails that don't work. Once vB sends it to PHP it's in the hands of the server. If you are on a shared server you may need to ask your host to look through the logs for you.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • Telegon80
      Senior Member
      • Aug 2005
      • 173
      • 3.5.x

      #3
      okey i changed the settings.

      is this going to send out the emails that were not sent? or do i have to send them manually?

      is there a way of sending that email to all those users in one shot? or do i have to send one by one.

      Comment

      • Steve Machol
        Former Customer Support Manager
        • Jul 2000
        • 154488

        #4
        You can send a mass email to the 'Users Awaiting' group and use $activatelink in the body of the message.

        Admin CP -> Users -> Send Email to Users

        Make sure you only choose the Users Awaiting group.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

        widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
        Working...