This is the pm that one of my staff sent me regarding a members problem logging in. I am currently running 2.2.5
Twice, in the past 24 hours she has found it almost impossible to log in to the forum successfully. And I know this happened to her at least once before -- a couple of weeks ago.
She says that the login screen comes up. She enters her name and password and then the thank you for logging in screen comes up just fine. BUT -- the next screen she sees is the login screen again. She has tried clearing all her cookies on internet explorer, and rebooting many many times. Then, for no apparent reason -- she finally gains access. Go figure. But she has had to try as many as 15 to 20 times.
I saw it was happening again this morning -- but she still hasn't managed to get onto the forum yet. I can tell it's going on because she shows up as being on the forum but isn't really there. And also because we have about 15 guests sign on in about 10 minutes time.
She says that the login screen comes up. She enters her name and password and then the thank you for logging in screen comes up just fine. BUT -- the next screen she sees is the login screen again. She has tried clearing all her cookies on internet explorer, and rebooting many many times. Then, for no apparent reason -- she finally gains access. Go figure. But she has had to try as many as 15 to 20 times.
I saw it was happening again this morning -- but she still hasn't managed to get onto the forum yet. I can tell it's going on because she shows up as being on the forum but isn't really there. And also because we have about 15 guests sign on in about 10 minutes time.
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