HELP! My Members Can't Upload Avatars

[Lily59]

Is this a bug in Version 2.2.4?

Since I upgraded our forum to this newest version, several members have tried to upload/replace avatars. None of them were able to do that. They had to send them to me, and I was able to put them in place for them.

I would appreciate any help you can provide.

Thanks,
Lily59
The Les Paul Forum

[nuno]

could it be a permissions folder problem?
is it chmoded to 777?

[George L]

Re: HELP! My Members Can't Upload Avatars

Originally posted by Lily59
Is this a bug in Version 2.2.4?

Since I upgraded our forum to this newest version, several members have tried to upload/replace avatars. None of them were able to do that. They had to send them to me, and I was able to put them in place for them.

I would appreciate any help you can provide.

Thanks,
Lily59
The Les Paul Forum

did you upgrade php recently?

create a file named phpinfo.php and place this code in it and post the url/link to it from your web site

<?
phpinfo();
?>

i.e. yourdomain.com/phpinfo.php

[Kaelon]

I'm getting the same error with vBulletin 2.2.4 -- I cannot seem to upload avatars via the message boards, but I can via the control panel. Here is my PHPinfo page:

http://www.alleria.com/phpinfo.php

Kaelon

[Kaelon]

For added information, I did some testing, and here's what I found.

ON THE EDIT AVATAR USER FUNCTION
It appears that just as you are clicking away from the radio-button for "Yes" (Custom Avatar), the radio button appears unselected. Furthermore, uploading an avatar returns a successful prompt, but it selects the first avatar instead. Entering a URL indicates that the image is not a valid JPG or GIF format, even though it is.

ON THE CONTROL PANEL
Uploading an avatar DOES work via the control panel. However, entering a URL does not, and I receive the same invalid JPG or GIF format message.

Kaelon

[Kaelon]

Furthermore, according to the manual:

Technical Note: All avatars that are uploaded to vBulletin by the administrator are stored directly on the web server hard disk drive. Custom avatars uploaded by users are stored in the MySQL database.

I'm not sure if this would have anything to do with it, given the current status of the 2.2.4 security modifications.

Kaelon

[Legacy]

Same Problem

https://www.squadgames.com/forums

help?

[Joe Gronlund]

If you want to upload your own avatar- you have to click the yes again in the custom avatar box after you load the new avatar.
For some reason ,in many cases it unclicks itself after you load the new avatar after browsing for it , and then it loads the default green bug avatar. be sure to check and make sure yes is selected after doing this.

i have noticed this in vB versions 2.2.3 +

[Legacy]

That did Nothing.


VB...ANY FIX FOR THIS....

[George L]

Originally posted by Kaelon
I'm getting the same error with vBulletin 2.2.4 -- I cannot seem to upload avatars via the message boards, but I can via the control panel. Here is my PHPinfo page:

http://www.alleria.com/phpinfo.php

Kaelon

you're running php 4.01pl1 and you really need to upgrade to php 4.1.2 to one fix security bugs in php's file uploading functions

[Axel Foley]

Same problem...

Can't upload avatars, even from the Admin CP. It seems like tue upload routine isn't called at all, I don't receive any error message. It's just like it is ignoring the action

PHP is version 4.1.2

Attachments work fine.

Last version that worked with avatars was 2.2.2.

I've upgraded to 2.2.4 a week ago and everything seemed to work fine.

What can I check? Don't think it is an upload problem since attachments work fine.

[ryansales]

What if upgrading PHP isn't an option? I'm hosted with Interland...and have gotten no where with requests to upgrade.

There used to be a simple fix in the functions.php file that fixed my problem with 2.2.2, but that fix doesn't work anymore in 2.2.4.

???

[Axel Foley]

Any one on this?

Up...please someone on this problem?

[Steve Machol]

When you absolutely need support, your best bet is to fill out a support ticket.

http://www.vbulletin.com/members/support.php

[DVD Plaza]

I just had two members report this same problem to me, which I've checked and confirmed.

1. Edit Profile (normally Options, but I changed it since Profile is the appropriate place for it)
2. Change Avatar
3. If you currently have an avatar, confirm that the Yes/No option is currently Yes
4. Click "Browse" and choose a file to upload as an avatar
5. Note that the Yes/No option has now suddenly changed to No
6. Change the Yes/No back to Yes again and THEN click Submit

Has this problem been introduced with 2.2.3/4? I've never had complaints about this before but am quite certain this quirk would cause a lot of confusion.