Registration Question

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  • RobAC
    Senior Member
    • Jan 2001
    • 1414
    • 3.8.x

    Registration Question

    I have an interesting situation and I'm not sure how to help. Here's the email I received:

    - my husband wants to register
    >as Don&Kelly - how can he register? - we have the same email address - I
    >logged off , but when he tries to register, it tells him that he (this
    >computer?) is already registered as Kelly&Don ??
    >kelly
    Any ideas how I can help them?
    Rob
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    Have them clear the cookies before registering. Of course you'll need to allow registrations with duplicate email addresses.

    Alternately, you could just manually register them through the Admin CP.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • RobAC
      Senior Member
      • Jan 2001
      • 1414
      • 3.8.x

      #3
      Thanks Steve. That's a good idea.

      -Rob
      Rob

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