[Forum] User have trouble logging in

[Too Tall]

Some folks are attempting to login, hit enter than are presented with another login screen with blanks in login / pw boxes. This seems like a cookie problem however it's new since upgrade. Anyone else?

TIA,

[Doug Brott]

Some folks are attempting to login, hit enter than are presented with another login screen with blanks in login / pw boxes. This seems like a cookie problem however it's new since upgrade. Anyone else?

TIA,

You may need to fix your cookie path .. Or perhaps ask the guy to use 'http://www.domainname.com' instead of 'http://domainname.com' for accessing your forum.

[Too Tall]

You may need to fix your cookie path .. Or perhaps ask the guy to use 'http://www.domainname.com' instead of 'http://domainname.com' for accessing your forum.

"path to save cookies" is default : / and is unchanged from my 3.8 install which seemed fine for last 2 yrs.

[Too Tall]

It is a little strange to reply to myself!
Does anyone have updated info. wrt users not being able to login. Gold has been out long enough this should become SOP to fix? I hope

[Kefallon]

i also have this problem, put in a support ticket but no response so far.
I have not made any changes to cookie path either and this has only strted to happen after upgrade to 4.01

[ErnieTheMilk]

I'm having the same problem so would appreciate any help at all possible withthis issue, again only since mod upgrade to 4.0.1

[paratek]

same problem here too after upgrade to 4.0.1

[Andyucs]

same here as well

lots of users complaining

[forexjoker]

Settings->Options->Cookies and HTTP Header Options ->Cookie Domain (This option sets the domain on which the cookie is active.)Suggested Settings(Blank)-> change to yourdomain.com
Make sure that you clean your cookies after that. Hope that would help. If not let me know.

[Ray888]

Same problem on my site. I had to leave town to avoid the pitchforks and torches.

It's fixed now, but I'm keeping my distance til Monday

[Too Tall]

Settings->Options->Cookies and HTTP Header Options ->Cookie Domain (This option sets the domain on which the cookie is active.)Suggested Settings(Blank)-> change to yourdomain.com
Make sure that you clean your cookies after that. Hope that would help. If not let me know.

The setting in dropdown at present is .mydomain.com (note the leading ".") are you suggesting using the custom setting and changing it to www.mydomain.com ?

[forexjoker]

yep. try to do that. Hopefully that would help.

[Too Tall]

yep. try to do that. Hopefully that would help.

Leap of faith. OK will set it to www.mydomain.com and see what happens.
No need to do anything serverside? Hey, thanks!!!

[ErnieTheMilk]

I don't understand why this needs doing when all I'm doing is effectively an upgrade... Is this an absolute guarenteed fix.

I have some users who can log in, and some that can't.

I really don't want to be in a position whereby people are not able to log in cos I'm messing about with this!