[Suite] Step 8) Albums System Alterations (can't create filesystem for attachements)

[McMendo]

The following problem while trying to upgrade 3.8.4 PL1 to 4.0.0 PL1, while running the script upgrade_400a1.php?step=8 :

Step 8) Albums System Alterations
Moving picture 1 into the Attachment System


vBulletin Message
Could not create file system directory to hold your attachment.

I'm using a database dump from which I had removed all hacks and styles.

After the error, I've created a attachments/ directory and 'chmod 777' it. Same error.
I've also tried moving in the old attachments/ directory from a backup of 3.8.1 filesystem (and 'chmod -R 777'). Same error again.

On AdminCP (in 3.8.4) it reports that attachments are in the database, not in the filesystem.

[McMendo]

After the error, I've created a attachments/ directory and 'chmod 777' it. Same error.

But I've noticed that it creates a attachments/1/ directory.

[redtailboas]

Anyone find a solution to this? Happened to me today as well.

[Trevor Hannant]

Do you have Safe Mode enabled or any open_basedir restrictions in effect?

[redtailboas]

This is a port of an existing 3.8.4 site. Site was fairly large, lots of attachments. It spent quite a while "converting" the attachments.

Restored database and forum directory to new site on my same server/host. (I have a second VB license for this test/new site)'

This is the error and the url at the time of the error




http://**sitenamehere**/install/upgr...0a1.php?step=8

[McMendo]

safe_mode = Off
open_basedir = [empty]

[McMendo]

safe_mode = Off
open_basedir = [empty]

This was in the php.ini configuration.

In /usr/local/www/vhosts/mysite.com/conf/httpd.include I have:

<Directory /usr/local/www/vhosts/mysite.com/httpdocs>
        <IfModule sapi_apache2.c>
                php_admin_flag engine on
                php_admin_flag safe_mode on
                php_admin_value open_basedir "/usr/local/www/vhosts/mysite.com/httpdocs:/tmp"
        </IfModule>
        <IfModule mod_php5.c>
                php_admin_flag engine on
                php_admin_flag safe_mode on
                php_admin_value open_basedir "/usr/local/www/vhosts/mysite.com/httpdocs:/tmp"
        </IfModule>
                Options -Includes -ExecCGI
        </Directory>

I've set to "off" both there and now whenever I click on "next step" it asks me if I want to open or to download upgrade_400a1.php

After reverting the configuration, the same behaviour (asks to open or download) persists.

[McMendo]

From errors_log:

[Fri Dec 25 06:36:18 2009] [error] [client xx.xxx.xx.xxx] PHP Warning:  fopen() [<a href='function.fopen'>function.fopen</a>]: SAFE MODE Restriction in effect.  The script whose uid is 10007 is not allowed to access /usr/local/www/vhosts/mysite.com/httpdocs/vb4test/attachments/1/2/1/9 owned by uid 80 in /usr/local/www/vhosts/mysite.com/httpdocs/vb4test/includes/class_dm_attachment.php on line 269, referer: http://mysite.com/vb4test/install/upgrade_400a1.php?step=7
[Fri Dec 25 06:36:18 2009] [error] [client xx.xxx.xx.xxx] PHP Warning:  fopen(/usr/local/www/vhosts/mysite.com/httpdocs/vb4test/attachments/1/2/1/9/922.attach) [<a href='function.fopen'>function.fopen</a>]: failed to open stream: No such file or directory in /usr/local/www/vhosts/mysite.com/httpdocs/vb4test/includes/class_dm_attachment.php on line 269, referer: http://mysite.com/vb4test/install/upgrade_400a1.php?step=7

[aaraam]

I also have same error still there is no solutions
Now I tried quite lot

[McMendo]

Since no actual help is offered for this problem I have skipped step 8 and run the upgrade_400a1.php?step=9 script manually.

[aaraam]

I can solve my issue

http://www.maldiviandigital.com

[af1racing]

I am having the same issue, please let us know how you solved it.

Thank you

[aaraam]

only advice if this happen first u need re-store fresh backup with new database and install vb3.8.4 remove all your hacks if installed than run again upgrade to vb4

[McMendo]

This is how I've fixed most of my issues, including this one. The database is 6 years old and it had paths from old servers written all over it. I had to replace these old paths with the current ones.

For example, I've replaced the old paths

/usr/local/psa/home/vhosts/mysite.com/...

with the current

/usr/local/www/vhosts/mysite.com/...

Another problem with paths was that until 3.8.x I had vbulletin forums installed in

.../mysite.com/forum (http://mysite.com/forum/)

and now with vbulletin suite 4.0.x I've moved to

.../mysite.com (http://mysite.com/)

So I also had to replace those in the database backup file, before restoring it.

Just in case the edited dump would merge with the working database, I had the working database deleted from mysql before restoring.

HTH

[redtailboas]

This is how I've fixed most of my issues, including this one. The database is 6 years old and it had paths from old servers written all over it. I had to replace these old paths with the current ones.

For example, I've replaced the old paths

/usr/local/psa/home/vhosts/mysite.com/...

with the current

/usr/local/www/vhosts/mysite.com/...

Another problem with paths was that until 3.8.x I had vbulletin forums installed in

.../mysite.com/forum (http://mysite.com/forum/)

and now with vbulletin suite 4.0.x I've moved to

.../mysite.com (http://mysite.com/)

So I also had to replace those in the database backup file, before restoring it.

Just in case the edited dump would merge with the working database, I had the working database deleted from mysql before restoring.

HTH

This describes my installation almost exactly.

What database tables did you have to replace the paths in? Or is there a query you ran to discover them?

Thanks