Hi All,
I have a problem that occured today - all users receiving the notification that an invalid password was entered and the strike notice system with the 1 out of 5 warning as usual.
I as admin was also affected by this problem.
I created a new user id and went through the normal verification process and when attempting to login with the new id and password received an invalid password message as before (I waited the usual 15 mins).
I upgraded a standby account using tools to admin and logged into admincp directly to gain access to admin - I switched off strike system.
My problem is I cannot stop this behaviour (invalid userid/password) on login - I went in via a dial-up to get pass any ip problems and still I have the problem = When in admin I can open the forum but if I go out I cannot login via the normal user interface.
Any idea where I can look for the issue.
regards
Roy
I have a problem that occured today - all users receiving the notification that an invalid password was entered and the strike notice system with the 1 out of 5 warning as usual.
I as admin was also affected by this problem.
I created a new user id and went through the normal verification process and when attempting to login with the new id and password received an invalid password message as before (I waited the usual 15 mins).
I upgraded a standby account using tools to admin and logged into admincp directly to gain access to admin - I switched off strike system.
My problem is I cannot stop this behaviour (invalid userid/password) on login - I went in via a dial-up to get pass any ip problems and still I have the problem = When in admin I can open the forum but if I go out I cannot login via the normal user interface.
Any idea where I can look for the issue.
regards
Roy
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