This is a message I plan on posting to All Website Admin Forums I visit as I am REALLY aggravated now due to the lack of support (which I PAY for from vbSEO.)
Here is the issue.
My support contract is coming up at the end of September. I installed vbSEO a number of years again and since installing it I have never quite been happy with it.
First off it was / is a huge resource hog. In order to keep running my forum I needed to buy a new server, with vbSEO turned off the old server worked fine but then none of the links on the search engines would work.
When we moved to our new server we moved from Apache to NGINX. Before I moved to NGINX I asked if it was supported by vbSEO and was told yes and to just use the NGINX install instructions when I made the move. So we made the move however some functions in vBulletin were not working correctly because of vbSEO. I submitted a ticket and Mert Gökçeimam quickly took care of things. He reinstalled vbSEO and he kept fine tuning my NGINX configuration until all was working properly. I was happy Mert did good!
Second in my years in using vbSEO I don't think it ever helped my site with SEO, before installing vbSEO I was a PR5 on Google after installing vbSEO I dropped down to a PR4.
And now for me and many people in the vbSEO forum there seems to be many questions about vbSEO and the future of vbSEO. There has not been a major release in quite awhile and a number of the big vbSEO employees have left the company. With no solid signs that there will be an upgraded version or new version in the future other then the the new staff saying their will be I am concerned about the future of vbSEO. If I were on the outside looking in I would NOT purchase a vbSEO license at this time.
Anyways with those issues and concerns I posted the following to the vbSEO support forum.
To which I quickly got a reply from one of the vbSEO staff without a solution but wanting to know my reasons for looking at moving off vbSEO.
I replied back with my honest answers.
I woke up this morning to find another reply to my message this one from Mert Gökçeimam which I felt blasted me about my honest feeling about vbSEO. (I wasn't mean at all in my comments) Yet in blasting me he didn't answer my question. So I replied back to him asking him for his help and he quickly replied back to me...
Non standard webserver? Bull****! I asked before I moved and they told me it was supported and besides that it was Mert himself who installed and configured vbSEO on my NGINX server for me! If NGINX is a non standard unsupported servers why does vbSEO include instructions and sample configuration files for NGINX?
In another replay back from Mert he says ...
So let me get this correct...
Mert no longer has NGINX installed so he is not longer going to support it. Does that mean if Mert uninstalls Apache that vbSEO will no longer support Apache? Again it was Mert who installed and configured our vbSEO for us on NGINX origionally.
I am not asking for anythig out of the ordinary here, they already have documentation on how to uninstall vbSEO and keep your links for other platforms. I am PAYING for support and I should get it!
I was on the fence about uninstalling vbSEO before but I wanted to get a solution for uninstallation for my platform before my support contract ran out. But with this type of support I am getting today I don't see myself staying and renewing my license / supprt contract for another year.
If you are thinking about getting vbSEO I would advise you to stop and take a look around and take a look at the current state of vbSEO and also take a look at the issues that others have had since installing vbSEO. Please use your best judgement before investing your money in this product.
I don't think I am asking for anything special or out of bounds here. NGINX was supported before and it should be supported now. I am just asking for the support I am PAYING for.
Thanks for reading!
Here is the issue.
My support contract is coming up at the end of September. I installed vbSEO a number of years again and since installing it I have never quite been happy with it.
First off it was / is a huge resource hog. In order to keep running my forum I needed to buy a new server, with vbSEO turned off the old server worked fine but then none of the links on the search engines would work.
When we moved to our new server we moved from Apache to NGINX. Before I moved to NGINX I asked if it was supported by vbSEO and was told yes and to just use the NGINX install instructions when I made the move. So we made the move however some functions in vBulletin were not working correctly because of vbSEO. I submitted a ticket and Mert Gökçeimam quickly took care of things. He reinstalled vbSEO and he kept fine tuning my NGINX configuration until all was working properly. I was happy Mert did good!
Second in my years in using vbSEO I don't think it ever helped my site with SEO, before installing vbSEO I was a PR5 on Google after installing vbSEO I dropped down to a PR4.
And now for me and many people in the vbSEO forum there seems to be many questions about vbSEO and the future of vbSEO. There has not been a major release in quite awhile and a number of the big vbSEO employees have left the company. With no solid signs that there will be an upgraded version or new version in the future other then the the new staff saying their will be I am concerned about the future of vbSEO. If I were on the outside looking in I would NOT purchase a vbSEO license at this time.
Anyways with those issues and concerns I posted the following to the vbSEO support forum.
Hi there,
I am considering uninstalling vbSEO from my site. I see that there are .htaccess files for uninstalling yet keeping all of your urls valid. But I have not found anything like this for NGINX.
Here is my NGINX settings which were added by MERT a few years ago.
}
location ~ \.php$ {
fastcgi_pass 127.0.0.1:9000;
#fastcgi_pass unix:/var/run/php5-fpm.sock;
fastcgi_index index.php;
fastcgi_param SCRIPT_FILENAME $document_root/vbseo.php;
include /etc/nginx/fastcgi_params;
}
location / {
rewrite ^/((urllist|sitemap_).*\.(xml|txt)(\.gz)?)$ /vbseo.php?vbseourl=vbseo_sitemap/vbseo_getsitemap.php&sitemap=$1 last;
try_files $uri $uri/ /vbseo.php?$args;
}
location ~ /(.*\.php)$ {
rewrite ^/(.*)$ /vbseo.php last;
}
location /vbseo/(includes|resources/html|resources/xml)/ {
# allow 127.0.0.1;
# deny all;
}
Thanks!
I am considering uninstalling vbSEO from my site. I see that there are .htaccess files for uninstalling yet keeping all of your urls valid. But I have not found anything like this for NGINX.
Here is my NGINX settings which were added by MERT a few years ago.
}
location ~ \.php$ {
fastcgi_pass 127.0.0.1:9000;
#fastcgi_pass unix:/var/run/php5-fpm.sock;
fastcgi_index index.php;
fastcgi_param SCRIPT_FILENAME $document_root/vbseo.php;
include /etc/nginx/fastcgi_params;
}
location / {
rewrite ^/((urllist|sitemap_).*\.(xml|txt)(\.gz)?)$ /vbseo.php?vbseourl=vbseo_sitemap/vbseo_getsitemap.php&sitemap=$1 last;
try_files $uri $uri/ /vbseo.php?$args;
}
location ~ /(.*\.php)$ {
rewrite ^/(.*)$ /vbseo.php last;
}
location /vbseo/(includes|resources/html|resources/xml)/ {
# allow 127.0.0.1;
# deny all;
}
Thanks!
I replied back with my honest answers.
I woke up this morning to find another reply to my message this one from Mert Gökçeimam which I felt blasted me about my honest feeling about vbSEO. (I wasn't mean at all in my comments) Yet in blasting me he didn't answer my question. So I replied back to him asking him for his help and he quickly replied back to me...
You are using a non standard web server. None of those have anything to do with vBSEO honestly.
In another replay back from Mert he says ...
I am not using nginx anymore and i am not going to install nginx on my servers just for you. We are already offering support for the product we offer. Nginx is not a product we offer.
Mert no longer has NGINX installed so he is not longer going to support it. Does that mean if Mert uninstalls Apache that vbSEO will no longer support Apache? Again it was Mert who installed and configured our vbSEO for us on NGINX origionally.
I am not asking for anythig out of the ordinary here, they already have documentation on how to uninstall vbSEO and keep your links for other platforms. I am PAYING for support and I should get it!
I was on the fence about uninstalling vbSEO before but I wanted to get a solution for uninstallation for my platform before my support contract ran out. But with this type of support I am getting today I don't see myself staying and renewing my license / supprt contract for another year.
If you are thinking about getting vbSEO I would advise you to stop and take a look around and take a look at the current state of vbSEO and also take a look at the issues that others have had since installing vbSEO. Please use your best judgement before investing your money in this product.
I don't think I am asking for anything special or out of bounds here. NGINX was supported before and it should be supported now. I am just asking for the support I am PAYING for.
Thanks for reading!
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