[Forum] 500 Error #2038

[Retell]

I have done some searching but found no solutions that worked for me. Uploads were working fine and then suddenly stopped. Receiving the error below.

500 [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038"]

This is something that has popped up in our past:
https://www.vbulletin.com/forum/show...ng-attachments

Attachment directory is 777, and mod security has been disabled in .htaccess

http://www.nzxt.com/forum/index.php?do=phpinfo

I 'd appreaciate any help. Thanks

[Matthew Gordon]

Try disabling your asset manager and upload something using the standard upload boxes. If that doesn't give you a more meaningful error message, check your error logs.

[Zachery]

This is one of those dreaded errors that are not simple to fix because they're not simple to debug. The short of the error message says that when flash was trying to upload the file it couldn't complete the operation and the server returned an Internal Server Error (error 500 is internal server error).

Like matthew said you'd need to check your error logs, but if you don't have root level access you'll need to have your webhost do it. Internal server errors are considered non site specific and get sent to the master apache error log instead of a specific sites.

Something (somewhere) is blocking the flash uploader from completing the data upload. You can try the ajax uploader, or switching to the standard old attachment manager like matthew suggested.

[Retell]

So I disabled Asset Manager... I did get an error

Fatal error:

• Could not create file system directory to hold your attachment.

Unable to proceed with save while $errors array is not empty in class vB_DataManager_AttachmentFiledata in [path]/includes/class_dm.php on line 849
#0 vb_error_handler(256,

• Could not create file system directory to hold your attachment.

But the interesting thing is it also puked out a TON of other information, so much information that I won't post all of it because there are password hashes, but here is a pic of some of it.


As far as server errors, I will check when I am in the office, it is a privately owned VPS and the only change from when it worked to not working was updating to 4.2.0 and moving directories from /forums/ to /forum/

If you guys want to see the full output let me know how I can transfer it privately.

Update: Only error in the error log, using default theme

[Wed Jun 20 00:29:33 2012] [error] [client ] File does not exist: /var/www/vhosts/nzxt.com/httpdocs/forum/'.$vbulletin->stylevars['imgdir_misc']['imagedir'].', referer: http://www.nzxt.com/forum/newattachm...o=manageattach

[Zachery]

Are you sure your attachment storage path is correct? AdminCP > Attachments > Attachment Storage Type

[Retell]

Oh FFS man. I had only changed the directory in the config file and server settings, not the attachment directory.

Thanks for burning the midnight oil man.