Users unable to switch off mobile style

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  • Alex@MK3OC
    Member
    • Apr 2008
    • 73
    • 4.2.X

    [Forum] Users unable to switch off mobile style

    Since 'upgrading' to 4.1.8 from 4.1.4 our users are unable to switch off the mobile style and use the regular forum default on their mobile devices, it worked fine before the upgrade so somethings changed which is making our users unhappy, has anyone else had this? Can anyone tell me how to sort it?

    If I change the settings relting to the mobile tyle then when the users that do use the mobile style try and browse the forums the style keeps changing back to the default one?
  • BirdOPrey5
    Senior Member
    • Jul 2008
    • 9613
    • 5.6.3

    #2
    I can't seem to replicate this problem on 4.1.8.

    I have a default style and a mobile style.

    In in Settings -> Options -> Style & Language Settings I have the Default style set to my Default Style and the two mobile options I have set to my Mobile Style.

    I also have Allow Users To Change Styles set to Yes.

    When i browse my forum from a mobile phone I am shown the mobile style, but when I choose "Full Site" from the link I am given the full style and am able to browse with the default style without issue.

    Please confirm if this is your setup.

    If it is not working please "Disable Hooks" using this info and see if it still does not work:
    This can be helpfull if you created / installed a plugin or product which has broken your forum and you are not able to access the AdminCP anymore. To disable the

    Comment

    • Bacon Butty
      Senior Member
      • Jun 2005
      • 162

      #3
      I have the identical problem as listed by the OP.

      I can confirm the setup as outlined by 'BirdOPrey5' and I've disabled hooks but the problem persists.

      Any help sure would be appreciated.

      Comment

      • Falcon Capt
        Senior Member
        • May 2006
        • 237
        • 4.2.x

        #4
        My mobile Android users are able to switch to a different style, but as soon as they load a new page, it reverts back to my forum default style. Issue seems to only be present in Android browsers.

        Comment

        • Falcon Capt
          Senior Member
          • May 2006
          • 237
          • 4.2.x

          #5
          Please vote for the issue to be resolved here: http://tracker.vbulletin.com/browse/VBIV-13851

          Comment

          • tpearl5
            Senior Member
            • Jul 2001
            • 547
            • 4.2.X

            #6
            I'm having the same issue with Android browsers (don't have a blackberry to check with). I confirmed that switching between styles works fine on iPhones. Only difference is I'm running 4.1.9

            Capture more registrations - Advanced Guest Posting & Registration
            Cell Phone Forums | Nikonites

            Comment

            • Falcon Capt
              Senior Member
              • May 2006
              • 237
              • 4.2.x

              #7
              If you are experiencing this issue, PLEASE vote on it to be resolved here: http://tracker.vbulletin.com/browse/VBIV-13851 and keep this thread active.

              This is a MAJOR bug affecting users of Android, iPhone and Blackberry mobile browsers.

              Comment

              • Fragmasters
                Member
                • May 2005
                • 31

                #8
                I have the same problem as per opening post. Running vb for the past 6+ years (vb 4.1.9)

                Has there been a fix?

                Comment

                • BirdOPrey5
                  Senior Member
                  • Jul 2008
                  • 9613
                  • 5.6.3

                  #9
                  The bug has been reported: http://tracker.vbulletin.com/browse/VBIV-13851 but there is no fix yet.

                  If you haven't done so please "vote" for the issue by clicking on "Votes" in the tracker and then adding your name to the list.

                  Comment

                  • Falcon Capt
                    Senior Member
                    • May 2006
                    • 237
                    • 4.2.x

                    #10
                    *BUMP*

                    Please vote on this issue in the Bug Tracker if you are experiencing this problem.

                    Vote here: http://tracker.vbulletin.com/browse/VBIV-13851

                    Comment

                    • majickal
                      New Member
                      • May 2011
                      • 14
                      • 4.1.x

                      #11
                      Originally posted by Falcon Capt
                      *BUMP*

                      Please vote on this issue in the Bug Tracker if you are experiencing this problem.

                      Vote here: http://tracker.vbulletin.com/browse/VBIV-13851
                      I have the exact same issue.....

                      Comment

                      • Falcon Capt
                        Senior Member
                        • May 2006
                        • 237
                        • 4.2.x

                        #12
                        *BUMP*

                        Please vote on this issue in the Bug Tracker if you are experiencing this problem.

                        Vote here: http://tracker.vbulletin.com/browse/VBIV-13851

                        Comment

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