[Forum] blank editor

[firestormpt]

hi

i did the upgrade to vb 4.1.4 and now i have the editor box blank.

and i have the sprite.png in server....

any idea ?

[Lynne]

Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

define('DISABLE_HOOKS', true); 

[firestormpt]

Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

define('DISABLE_HOOKS', true); 

i always upgrad forums with Plugin/Hook system disable, so... i have that problem yet.

PS: is my 32th upgraded to vb4.1.4

[Steve Machol]

To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

Next, disable all products (except vB Blog, vB CMS and Skimlinks if you have them.)

Admin CP -> Plugins & Products -> Manage Products -> Disable

Then manually uncheck all plugins that are not for 'vBulletin Blog' and vBulletin CMS' here:

Admin CP -> Plugins & Products -> Plugin Manager

You must do BOTH of those steps in order to disable all non vBulletin Modifications.

Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

Do you have the same problem?

[Hawk2]

going by that screenshot you have looks like you have some custom things could be a plugin or some changes you made in the templates

[firestormpt]

going by that screenshot you have looks like you have some custom things could be a plugin or some changes you made in the templates

nothing, is the default style without any plugin, or product or custom thing

[Hawk2]

have you tried uploading all files to ftp and running upgrade script again

[Steve Machol]

Have you followed all the instructions in posts #2 and 4? If so, what is the URL?

[kamakazy_kid]

I have this same error, one of my custom themes works and 2 others don't. I just tried re-installing Vbulletin also. And that didn't fix the issue.

[firestormpt]

have you tried uploading all files to ftp and running upgrade script again

course, 3 times.

[firestormpt]

running the "suspect file versions" i have some with this info =

File not recognized as part of vBulletin

should i delete them all ?

[firestormpt]

Have you followed all the instructions in posts #2 and 4? If so, what is the URL?

yes.

#2 = nothing
#4 = solved but in IE9 the problem exist yet, even with clean cache and temporary files

[Steve Machol]

I have this same error, one of my custom themes works and 2 others don't. I just tried re-installing Vbulletin also. And that didn't fix the issue.

Please start your own thread with all the relevant details. Thank you.

[Steve Machol]

yes.

#2 = nothing
#4 = solved but in IE9 the problem exist yet, even with clean cache and temporary files

Still waiting for the URL.

[firestormpt]

Still waiting for the URL.

can i give you in PM ? don't want to post it here.... professional obligations


PS: lot of clients in this forum have this problem.

i have it with IE9, FF, OPERA

just work with Chrome