[Forum] Views=Replies+1 problem

[kukuha]

Dear all,

we are running vBulletin 4.0.3 Suite. It worked fine for a few months, but at some point something happened to views and replies counters for the forum part of the suite. For all old topics on the forum views counter now increases only when there is a new reply. And for all newly created forum topics views and replies follow the formula

Views = Replies + 1

It is the problem not for our forum only: I have noticed such an issue for a couple of other forums as well. But for some reason the search of the internet gives no clue about what is happening... Can anybody tell me what can be done?

[Lynne]

What do you have set for AdminCP > Settings > Options > server settings > update thread views immediately?

And, are your Scheduled Tasks running? And, have you disabled any of the default tasks?

[kukuha]

What do you have set for AdminCP > Settings > Options > server settings > update thread views immediately?

And, are your Scheduled Tasks running? And, have you disabled any of the default tasks?

we have "update thread views each hour, at 56-th minute"

"scheduled tasks" is running, we never disabled any default tasks.

Actually, as far as I remember, we did not change anything, when the counters started to behave strange... It happened without any actions on our side... Like "yesterday everything was fine, but the next day the counters stopped working".

[Lynne]

You could run maintenance > update counters > rebuild thread information. That would at least kick start it to get back to normal. The problem is that it's unknown what caused the issue in the first place. Most likely, it was a modification. But, the only way to find that out is to rebuild the thread information and then run the site with no modifications for several days and see if this happens again. Then you turn on a modification one at a time and see if it happens again. Problem is, all that really tells you is that the problem most likely isn't one of the one's you havne't turned on. It doesn't tell you which of the ones you turned on is the problem.