no dropdown when clicking usernames

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  • GoTTi
    Senior Member
    • Jul 2002
    • 485

    no dropdown when clicking usernames

    sometimes when i goto click a username on a thread/post, it doesnt show the drop down and give me those options like usual...view profile, pm member so on...

    when i click the name nothing happens. i have to right click the name and open the link that way to view the users profile and go from there.

    what would be causing this to mishap? i have mods installed, i disabled the plugins and by doing that, when i click on the usernames, it takes me to the profile page, no drop down.
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 73981

    #2
    Errors such as this are most often caused by editing files, corrupt files or addons. After an upgrade they can be caused by out of date addons, files or templates. Please follow these steps to diagnose the issue.

    Please follow these instructions:

    1 - Re-upload all the original vB non-image files (except install.php). These files include all files with the extensions of PHP, JS and CSS. Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version:

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

    [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

    If this resolves the issue then you had out of date files.

    2 - If that didn't solve the problem, then please disable all plugins.

    Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

    define('DISABLE_HOOKS', true);

    If this resolves the issue please contact the authors of your addons for updates. If you are using Project Tools or vBulletin Blog make sure to download the most recent version from your Member's Area.

    3 - If you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

    If this solves the problem then you have out of date templates in your style. If this is a commercial style, contact the vendor for an updated version. If you made your own template modifications use the Find Updated Templates tool to compare the templates in your style with the new vBulletin 3.8.0 Templates and manually make the changes.

    If you still have these problems after these steps then please let me know.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • GoTTi
      Senior Member
      • Jul 2002
      • 485

      #3
      i think it has to do with this mod installed:



      after doing your test, the new style seemed to work, and when i went to the regular style, i noticed that it was only the first thread in the post that wasnt working right. after the first thread i have a advertisement loading, so i disabled the advertisement mod, and it seems to work now.

      but ofcourse, the mod is in the graveyard there with no reason posted so now i gotta complain about this one.

      thanks for your help

      Comment

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