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Why am I not receiving a reply over 48 hours to my support ticket ?

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bgways

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Join Date: Nov 2010

Posts: 5
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#1

Why am I not receiving a reply over 48 hours to my support ticket ?

Thu 25 Jun '15, 1:38pm

How long are my VBv4 licences covered under the support agreement on there ?
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Joshua Gonzales

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Join Date: Apr 2015

Posts: 245

vBulletin Version: 5.5.x
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Thu 25 Jun '15, 1:41pm

We have a very large queue this week, but I see that one of our technicians has claimed your ticket. It shouldn't be much longer before you receive a response.

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