Having trouble with Members Area

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  • Reeve of Shinra
    Senior Member
    • Sep 2001
    • 4325
    • 4.0.0

    Having trouble with Members Area

    I do not have the new User ID that was generated for the members area after the change was made.
    Logging in with my forum user id and password does not show any licenses.
    Unfortunately, I don't think I am getting emails to the address that may be on file.

    I sent an email to [email protected] on Feb 9th with my old customer number and am happy to verify my info via alternative means if needed.

    Thanks
    - John
    Plan, Do, Check, Act!
  • Lynne
    Former vBulletin Support
    • Oct 2004
    • 26255

    #2
    I do not see any recent tickets in our system under the email you are using with this username. I'd suggest putting in a new ticket.

    Please don't PM or VM me for support - I only help out in the threads.
    vBulletin Manual & vBulletin 4.0 Code Documentation (API)
    Want help modifying your vbulletin forum? Head on over to vbulletin.org
    If I post CSS and you don't know where it goes, throw it into the additional.css template.

    W3Schools <- awesome site for html/css help

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