No response from sales department?

[esjayeff]

Hi,
I am trying to purchase the vb software but for some reason neither my credit card or paypal account will process despite the fact that I have sufficient finds and my address details are up to date with both payment methods.

I have sent a message to VB via the contact form on the site and also via a direct email. I have not had any response, nor have I received any auto responder saying my messages have been received. It has been over a week. Is this normal? I would really like to purchase this software.

[Wayne Luke]

You should call them directly. They are open Monday through Friday from 9:00 am to 5:00 pm Pacific Standard Time.

Sales +1-877-326-6444 (toll free) / +1-310-280-4221 (direct)

[esjayeff]

Thanks Wayne. I'm in Australia. Is it normal to ask all enquiries be made by phone?