Ticket support prices - Price Hike
Collapse
X
-
-
Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 APIComment
-
No, we do not sell vBulletin 4. We sell vBulletin 5, it happens to have access to legacy software.
http://www.vbulletin.com/purchases/
When I just looked at the home page I had no idea VB 4 was available, many other new customers will be thinking the same.Comment
-
Even if it was on the homepage we'd still get a ton of emails asking the same thing.Comment
-
That information should be on the home page otherwise you may be loosing custom. You can say it what ever way you please but buying VB5 also buys you access to VB4.
When I just looked at the home page I had no idea VB 4 was available, many other new customers will be thinking the same.Comment
-
Wow I just noticed the charge for ticket support as well.
Premium Customer support
vBulletin 5 Connect comes with free forum support and a month of ticket support from the world-class vBulletin support team. You can purchase additional phone and ticket support as follows:
Phone and ticket support: USD$199.00/year | USD$49.00/month
Comment
-
I guess it all depends if you respect those that have helped you in the past. Yeah it seems to be a tad expensive but it's probably worth it.Aussiefootyforums
New Site New forum
Come and talk sports all day long
Comment
-
???
So, purchasing VB5 I dont get same ticket support as I didn with VB3 or VB4 ?
In this case there is no way I will purchase new licence, thanks but no thanks...will keep VB4 as long as I can as now it runs without problems
Really if one or two tickets per month worth USD$199.00/year | USD$49.00/month
than I don't have any words to express how do I feel after 5-6years using this software
Last edited by goxy63; Tue 18 Sep '12, 12:10am.Comment
-
Given the fact VB5 is a totally new product, that's more expensive than other forums, and less established and stable. It makes you wonder why a lot more people are not considering cheaper more stable and established options to upgrade to from VB4 such as XenForo and IPB and so on.
It's certainly what I'll be doing. Been running a couple of Xen forums for a while now and they perform well and have a lot of customisations. And it works out a hell of a lot cheaper than VB4 let alone VB5 and all the extra charges.
- - - Updated - - -
It's gone down hill since so many investors came on board and want their bucks back IMO.Comment
-
I don't understand this regarding my response. We no longer sell vBulletin 4 Publishing Suite. Those who purchased it will continue to receive ticket support.
Possibly. I personally consider IE9 a bug. However it could be Microsoft's slow Javascript implementation causing it to appear delayed in updating the cart.
We'll get there in the end, even if muddled.Comment
Related Topics
Collapse
-
by EJPMy Silver Plan includes a years of ticket support. Am I supposed to use these support forums for certain things, and ticket support for others?
-
Channel: vB Cloud Support & Troubleshooting.
-
-
by SneijderIs more expensive than Silver with free ticket support right?
Just wondering why anyone would buy that or why you would offer it?-
Channel: vB Cloud Support & Troubleshooting.
-
Comment