Server Error!

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Mattia Sparacino
    Member
    • May 2011
    • 30
    • 4.1.x

    Server Error!

    Hi,
    when i go to the cart for pay the license I have this error

    Click image for larger version

Name:	Schermata 09-2456183 alle 15.54.31.jpg
Views:	1
Size:	11.4 KB
ID:	3724661
  • BirdOPrey5
    Senior Member
    • Jul 2008
    • 9613
    • 5.6.3

    #2
    Can you be more specific as to exactly when you get the error?

    Have you tried again or with a different browser?

    I just tried with Chrome and was able to get to the payment screen without issue, but I know it can be different for others.

    Comment

    • Mattia Sparacino
      Member
      • May 2011
      • 30
      • 4.1.x

      #3
      When I go here.. http://www.vbulletin.com/checkout/cart/ i have that error.

      I have a Mac and i'm Italian. I try with Chrome, Safari and Firefox.


      Edit: I have the problem also with the iPad

      Comment

      • Zachery
        Former vBulletin Support
        • Jul 2002
        • 59097

        #4
        Mattia, sorry that you're having issues making a purchase. Our sales lines will open up in a little bit. Please feel free to call in to get help with your purchase:

        You can call 877-326-6444 during our normal business hours (0900 to 1700 Monday though Friday GMT-8)

        Comment

        • Mattia Sparacino
          Member
          • May 2011
          • 30
          • 4.1.x

          #5
          I pay into your paypal account and you enabled me to download for the vbulletin 5?

          I'm italian and I don't speak english xD

          - - - Updated - - -

          You can check my Cart? Because beginning i don't have this problem, only when I added into the cart the upgrade to the vBulletin 5.

          If so, you may cancel all outstanding orders in the basket? The email is [email protected]

          Comment

          • BirdOPrey5
            Senior Member
            • Jul 2008
            • 9613
            • 5.6.3

            #6
            Please email [email protected] with your purchase details if you want to cancel anything. They will know if it possible, or why the purchase didn't go through.

            Comment

            • Mattia Sparacino
              Member
              • May 2011
              • 30
              • 4.1.x

              #7
              I sent an email

              Comment

              • Zachery
                Former vBulletin Support
                • Jul 2002
                • 59097

                #8
                Your facebook connected information says you're in NY, NY, so I assumed, sorry.

                Comment

                • Mattia Sparacino
                  Member
                  • May 2011
                  • 30
                  • 4.1.x

                  #9
                  I found the problem. To solve it you have to delete from my cart all pending items.

                  Click image for larger version

Name:	Schermata 09-2456183 alle 17.59.33.png
Views:	1
Size:	8.6 KB
ID:	3690272

                  Please, you can try?

                  Comment

                  • Octars
                    New Member
                    • Sep 2012
                    • 2
                    • 4.2.X

                    #10
                    I'm also experiencing error in this page http://www.vbulletin.com/vbulletin-5-connect.html (keep refreshing automatically)

                    Comment

                    Related Topics

                    Collapse

                    Working...