vBulletin 5 Connect: license upgrade information

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  • dougdirac
    Senior Member
    • Jul 2012
    • 425
    • 4.2.X

    #16
    Can I buy now and have my free month of support start when a stable version is actually available?

    Comment

    • Zachery
      Former vBulletin Support
      • Jul 2002
      • 59097

      #17
      At this time, that is not an option. If something changes we'll announce it.

      Comment

      • E0N
        Member
        • Aug 2012
        • 34
        • 4.2.X

        #18
        If I buy vB5 Beta now. Do I have to buy it again or pay extra when the stable version is available?
        Vote - Invite System vB4
        Vote - Invite System vB5

        Comment

        • Hartmut
          Senior Member
          • Nov 2007
          • 2870
          • 4.2.x

          #19
          Originally posted by E0N
          If I buy vB5 Beta now. Do I have to buy it again or pay extra when the stable version is available?
          No, you don't have to pay again.
          No private support, only PM me when I ask for it. Support in the forums only.

          Comment

          • atcspaul
            Senior Member
            • Jun 2007
            • 113

            #20
            wil the new vbulletin 5 software allow dual side columns? thank you. looks like a great new program and want to upgrade but i need columns on either side
            my forums http://stockmarketcats.com/ , http://motorbicycling.com/ & http://stcroixlife.com/

            Comment

            • Hartmut
              Senior Member
              • Nov 2007
              • 2870
              • 4.2.x

              #21
              Originally posted by atcspaul
              wil the new vbulletin 5 software allow dual side columns? thank you. looks like a great new program and want to upgrade but i need columns on either side
              At this time it is not an option.
              No private support, only PM me when I ask for it. Support in the forums only.

              Comment

              • BirdOPrey5
                Senior Member
                • Jul 2008
                • 9613
                • 5.6.3

                #22
                Originally posted by dougdirac
                This just leaves me wondering why they're charging for a Beta version of software if it's not ready for a live site. Seems to me they should just release this free to try out for existing licensed customers. Then offer the real (paid) version later when it's ready.
                You are buying a VB5 license but you are free to use VB 4.x instead. The cost of the VB5 license is less than the cost of the VB4 Suite license was 3 days ago- so there is no way you are paying more and getting less with VB5. You get full access to VB4 AND what is basically a free upgrade to VB5 whenever you are ready.

                Comment

                • Arkham
                  Senior Member
                  • Mar 2001
                  • 2233
                  • 4.1.x

                  #23
                  $
                  Originally posted by asterix_ita
                  At the moment I have the licence Bulletin Suite, so I use the modules CMS and Blog, I am perfectly aware that in this first version there are not these two modules, but I would like to know if by buying now the upgrade to vBulletin Connect 5 (USD$209.00), I will have in the future these modules free of charge or if I should carry out an extra payment.
                  Don't forget, upgrading by end of Sept. the price should be $184, not $209 because the $25 and $40 discounts are "additive" according to how I read the announcement.

                  Comment

                  • dougdirac
                    Senior Member
                    • Jul 2012
                    • 425
                    • 4.2.X

                    #24
                    Originally posted by Joe D.
                    You are buying a VB5 license but you are free to use VB 4.x instead. The cost of the VB5 license is less than the cost of the VB4 Suite license was 3 days ago- so there is no way you are paying more and getting less with VB5. You get full access to vB4 AND what is basically a free upgrade to VB5 whenever you are ready.
                    Woah, I didn't realize that the $250 included the ability to run vB4 Suite. But I already have a vB4 Suite license which I think includes lifetime vB4 updates, no branding, and lifetime phone and ticket support.

                    Do new purchasers of vB5 also get access to the vB4 updates?

                    In another thread I was led to believe that my no branding option would carry over if I paid for vB5. My lifetime ticket support does not?

                    Comment

                    • Zachery
                      Former vBulletin Support
                      • Jul 2002
                      • 59097

                      #25
                      The vbulletin 4 suite license includes ticket support for vBulletin 4. If you have a branding free license, that would be carried over on your vb5 upgrade.

                      Your ticket support would stay valid for vBulletin 4, for the life of vbulletin 4 as a product, not for vBulletin 5.

                      Comment

                      • dougdirac
                        Senior Member
                        • Jul 2012
                        • 425
                        • 4.2.X

                        #26
                        What kind of ticket support for vB4 does a new purchaser of vB5 get?

                        Comment

                        • BirdOPrey5
                          Senior Member
                          • Jul 2008
                          • 9613
                          • 5.6.3

                          #27
                          Originally posted by dougdirac
                          What kind of ticket support for vB4 does a new purchaser of vB5 get?
                          30 days regardless of what vb they run.

                          Comment

                          • dougdirac
                            Senior Member
                            • Jul 2012
                            • 425
                            • 4.2.X

                            #28
                            Hmmm... well I have some acquaintances that have been considering switching to vB, and I might suggest they go ahead and buy now since $250 for vB4 Suite is quite a bargain considering we paid $400 or so for it. (I don't remember if we paid extra for lifetime support or not.)

                            However, as an upgrade, it's much harder to figure out the value proposition. I'd like to try it out now on a test site so I can see how I like it and plan for the future. Maybe I invest less time trying to customize 4.2, or put off buying that new skin or 3rd party add-on. Or maybe I determine it won't really be ready for some months and I go ahead with those 4.2 customizations now so that I can get more use out of them.

                            But the fact that the software isn't ready for a live site, there isn't much of a discount to upgrade, the fixed time frame on included support, and the high cost of additional support means I should probably wait to try out vB5. So I'm really unsure what I should do at this point. Seems a try before you buy model for existing license holders would be more appropriate here.

                            Any way to get a heavily discounted, limited Beta tester license that is not for installation on a live site?


                            Btw, I think you guys are burying the lead here. It should be:
                            Get vBulletin 4.2 Suite now for the low low price of $250!
                            Also includes free upgrade to vBulletin 5 Connect.

                            - - - Updated - - -

                            Originally posted by Joe D.
                            30 days regardless of what vb they run.
                            Actually, are you sure?

                            The purchases page says this:
                            We are in the process of advancing to the latest version of our software, vBulletin 5 Connect. This new software is currently in beta. Your vBulletin Connect license gives you the option of deploying this beta or the previous version, vBulletin 4.2. Regardless, your license will let you upgrade to all future releases in the vBulletin 5.x series at no additional cost.
                            Which links to the vB4 page which says this:
                            Free Support

                            Includes free ticket support for the life of the 4.x product.
                            This affects my recommendation to some others to go ahead an buy vB.

                            Comment

                            • Wayne Luke
                              vBulletin Technical Support Lead
                              • Aug 2000
                              • 74126

                              #29
                              If they had purchased the vBulletin 4 Publishing Suite they would get free ticket support. We no longer sale the Publishing Suite License. If they purchased today it would be a vBulletin 5 Connect License and that is what the support would be based on in the system. Even if they used the 4.2.0 software. They would continue to receive Forum Support.
                              Translations provided by Google.

                              Wayne Luke
                              The Rabid Badger - a vBulletin Cloud demonstration site.
                              vBulletin 5 API

                              Comment

                              • Zachery
                                Former vBulletin Support
                                • Jul 2002
                                • 59097

                                #30
                                Here is the breakdown.

                                If you owned a vBulletin license previously that included support, we will still provide you support for that version.
                                - If you owned a vBulletin 4 Suite license and upgrade, you will still be entitled to vBulletin 4 support for the life of the vBulletin 4 product.
                                - If you owned a vBulletin 3 license and upgrade, you will still be entitled to vBulletin 3 support, though it is now an EOL product. Support will be limited.
                                - If you have a support contract for vBulletin 4, it will be honored for vBulletin 5.

                                Comment

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