Unable to purchase VB5

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  • BrAinZ
    Senior Member
    • Dec 2001
    • 145
    • 3.8.x

    Unable to purchase VB5

    I really would like to buy the latest VBulletin, as I need to update my old VB3.8 installation.

    Unfortunately the Ordering/Cart system seems to not allow me to actually pay for the software (or maybe it just keeps taking my money and not actually confirming my purchase)

    A couple of other people seem to be having similar issues.

    It seems ridiculous that in these tough trading times for businesses, Vbulletin can actually be turning good money/business away

    Can we PLEASE get this fixed ASAP!!!
  • Deimos
    Senior Member
    • Oct 2002
    • 1517
    • 3.8.x

    #2
    Read the reviews on public sites, before you purchase.

    I.E.



    Comment

    • BrAinZ
      Senior Member
      • Dec 2001
      • 145
      • 3.8.x

      #3
      I understand that VB5 may have issues, but I actually need to update an old VB3.8 installation, hence the need to purchase the latest version.

      Even so, I am AMAZED that the company seems to be treating it's customers so badly. I've emailed the Sales Team, and a complete lack of urgency to take my money. I even phoned the Sales Team yesterday, and since I had already raised a ticket, they told me I would need to wait for a response to that.

      Who the hell owns the business? Do they REALLY not care about making any money?

      Comment

      • Christine Tran
        vBulletin Support Manager
        • May 2012
        • 11

        #4
        Hi BrAinZ- We apologize for any inconvenience during your attempt to purchase our vBulletin software. I will reach out to you via email and will straighten this out for you. We appreciate your business and thank you for your patience.

        Comment

        • BrAinZ
          Senior Member
          • Dec 2001
          • 145
          • 3.8.x

          #5
          Thanks. Even tried phoning you just now and your team can't take a payment over the phone without a manager around

          I'm phoning back in an hour..... PLEASE sort it then!

          Comment

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