Impex help

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  • CuseRich
    Senior Member
    • May 2009
    • 152

    Impex help

    I just purchased the software but it won't let me post in the IMPEX section so I'll post it here.

    I have uploaded the "Upload" folder to my godaddy hosting account but don't know exactly where among my files this needs to be uploaded to.

    Now, do I also upload the vBulletin software to godaddy before I import my old forum (Currently using YetAnotherForum software) to the vBulletin software? If so where do I upload the vBulletin software on my godaddy account? I don't want to erase my current forum.

    I looked that the IMPEX manual but I couldn't figure out the answers to the above questions. I am just a regular computer user, I'm not very familar with how to setup websites/forums.

    Thanks for the help.
  • SNN
    Senior Member
    • Jul 2006
    • 856
    • 4.0.0

    #2
    To get vB support on these forums you first need to be a licensed customer and register for Priority Forum Support. To do this, please go here:



    ...and enter your email address in one of the boxes. You'll need to have your customer number and password to access the page.

    Once you've done this, please post in the appropriate support forum for your version.

    Comment

    • CuseRich
      Senior Member
      • May 2009
      • 152

      #3
      I tried that link and it is still not letting my post in that section?

      Comment

      • Steve Machol
        Former Customer Support Manager
        • Jul 2000
        • 154488

        #4
        You need to have a valid vB license and customer number to access that link. What's the URL to your forums?
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

        • CuseRich
          Senior Member
          • May 2009
          • 152

          #5
          www.nyshooters.net

          I just purchased the lease on the licesnse a few hours ago, maybe it takes a bit to update?

          Comment

          • peterska2
            Senior Member
            • Oct 2003
            • 8869
            • 3.7.x

            #6
            Make sure the email address you are using here is either the same as the one on your license or that it is added to the priority support page in the members area for access to the forums as per post #2

            Comment

            • CuseRich
              Senior Member
              • May 2009
              • 152

              #7
              The email is identical, thanks.

              Comment

              • SNN
                Senior Member
                • Jul 2006
                • 856
                • 4.0.0

                #8
                It takes up to an hour to update, usually instant.

                Do you have the ability to post there now?

                Comment

                • Steve Machol
                  Former Customer Support Manager
                  • Jul 2000
                  • 154488

                  #9
                  Someone has accessed that account, so either that was you or you are not the account owner.

                  One way or another you or the account owner will need to ollw the instructions in post #2.
                  Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                  Change CKEditor Colors to Match Style (for 4.1.4 and above)

                  Steve Machol Photography


                  Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                  Comment

                  • CuseRich
                    Senior Member
                    • May 2009
                    • 152

                    #10
                    I'm able to post there now, thanks.

                    Comment

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