Trying to buy for almost a week now

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  • unleash
    Member
    • Jan 2006
    • 33
    • 4.0.x

    Trying to buy for almost a week now

    Hi, i put money on my visa in the last Thursday 7/2 and i didn't know when the money will be available so i tried every day to buy tell its ready and now when i think it must be available now the system shows me this message
    We were unable to authorise this transaction based on the credentials supplied. Please supply an alternative payment method or cancel the transaction.Too many attempts in defined period.
    what should i do now
    why there is not an easy way to pay like we pay our host
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 74093

    #2
    You will need to use a different payment provider. Either Worldpay or Paypal. Also make sure that your card is able to be used for International Transactions and that you are attempting to order in the same country that the card was issued from.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • unleash
      Member
      • Jan 2006
      • 33
      • 4.0.x

      #3
      i can't use a different payment provider iam in Egypt paypal isn't available here why i can't use this method how long should i wait so the message
      Too many attempts in defined period.
      is gone

      Comment

      • Wayne Luke
        vBulletin Technical Support Lead
        • Aug 2000
        • 74093

        #4
        You will need to wait at least 24 hours before you attempt again. We also offer several offline payment methods that would possibly be faster for you.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment

        • unleash
          Member
          • Jan 2006
          • 33
          • 4.0.x

          #5
          OK thanks, i think I'll wait the 24 hours better

          Comment

          • unleash
            Member
            • Jan 2006
            • 33
            • 4.0.x

            #6
            what does this message mean
            Suspected fraudulent transaction because score exceeded limit of 2.5

            Comment

            • DelphiVillage
              Senior Member
              • Apr 2002
              • 1051
              • 4.1.x

              #7
              hi,

              That means your transaction did not pass the fraud checks.To pay with a credit card you need
              • a creditcard
              • expiry date
              • cvc (card validation code look at the back of your card)
              further more you are requirerd to enter your information exactely as it is registerd with the bank that issued your creditcard.It is also possible that you have bad luck and you live in a country with high fraud rates assigned to it.I would go for an offline payment method in that case

              Comment

              • unleash
                Member
                • Jan 2006
                • 33
                • 4.0.x

                #8
                worldpay
                Declined. Sorry this transaction has been declined by your card issuer. No further information was passed to WorldPay as part of your confidentiality agreement with your card issuer. You may wish to try another card.
                i don't know what i should do now
                i pay my host with no problems, i don't know whats wrong with your payment methods why don't you offer some thing like hosting companies do

                Comment

                • unleash
                  Member
                  • Jan 2006
                  • 33
                  • 4.0.x

                  #9
                  by the way iam from egypt

                  Comment

                  • Subah
                    Senior Member
                    • Mar 2007
                    • 302
                    • 4.1.x

                    #10
                    maybe you need to transfer money throw a bank !

                    Comment

                    • unleash
                      Member
                      • Jan 2006
                      • 33
                      • 4.0.x

                      #11
                      i already put the money in my visa i can't get it back from my visa and i can't get another 160$
                      i must pay with the money already in my visa now, there is no other option
                      160$ is 930 LE in Egypt people, i saved alot to be able to buy vb

                      Comment

                      • Wayne Luke
                        vBulletin Technical Support Lead
                        • Aug 2000
                        • 74093

                        #12
                        You will need to use one of our offline payment methods. These will be the quickest and easiest way for you to purchase. There seems to be some sort of issue with your credit card that is preventing it from being used successfully and we will not be able to change that.
                        Translations provided by Google.

                        Wayne Luke
                        The Rabid Badger - a vBulletin Cloud demonstration site.
                        vBulletin 5 API

                        Comment

                        • unleash
                          Member
                          • Jan 2006
                          • 33
                          • 4.0.x

                          #13
                          aren't your offline payment methods also uses the worldpay?
                          aren't this gonna lead to the same error?

                          Comment

                          • Wayne Luke
                            vBulletin Technical Support Lead
                            • Aug 2000
                            • 74093

                            #14
                            I would suggest using a check / money order or a wire transfer to purchase the software.
                            Translations provided by Google.

                            Wayne Luke
                            The Rabid Badger - a vBulletin Cloud demonstration site.
                            vBulletin 5 API

                            Comment

                            • unleash
                              Member
                              • Jan 2006
                              • 33
                              • 4.0.x

                              #15
                              i think its too late now
                              if i can't use my visa to pay I'll have to wait till it expires in 10/2008 to get the money from it
                              i just don't get it, why it doesn't work
                              it works just fine in all other sites
                              i really need it i don't know what i can do more
                              very strange

                              Comment

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