My site is running 3.6.3 and has gone haywire for the past 24 hours with members not being able to see their new posts, counts not updating etc. I want to upgrade to 3.6.7 but I can't login to the member area because I don't have my customer number and password.
I can't get my customer number and password automatically emailed to me because vb only hold my old email address.
So I contacted support and they asked for my customer number and password Then gave me the link to get it automatically resent to me (my old email address)
They asked me my secret question and I answered it, but that was about eight hours ago and now they're just ignoring me
What next?
I can't get my customer number and password automatically emailed to me because vb only hold my old email address.
So I contacted support and they asked for my customer number and password Then gave me the link to get it automatically resent to me (my old email address)
They asked me my secret question and I answered it, but that was about eight hours ago and now they're just ignoring me
What next?
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