Since I heard that this live chat was in the members area, I have been checking every day. So far .. it has never been 'online' .. so - why is it there? And how can I access a list of all my support/sales tickets - they disappeared from that page. And having an overview with results is easier then going through a bunch of mails in my client where hierargy is a mess.
Live Chat (Offline)
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Originally posted by MUG
http://www.vbulletin.com/members/support.php
oooooh, ok I see it now
thanksNXSupport AdminComment
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Live Chat (Offline)
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15th time I tried, ..
Guess I will just use the 'reliable' forums for support then. Sorry, but it hasn't worked (been online) a single time since I heard it was here.
The older 'contact' way was nicer I guess. I could see my tickets and the replies and enter a reply again. etc.Comment
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Obviously it is not 24/7 but some US working time, I am from .NL
so i guess i will be sleeping and you will be up and visa versa. The livechat text on members area doesn't say that it is not a 24/7 thing or only US working hours or whatever.Comment
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