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  • Members area down

    I cannot access the members area to download any of my licensed packages.

  • #2
    Confirmed. Getting a white page.

    Comment


    • #3
      I've just logged in, no problem.
      __________________________________________
      We don't stop playing because we grow old;
      we grow old because we stop playing.
      GBS

      Comment


      • In Omnibus
        In Omnibus commented
        Editing a comment
        Logging in isn't the issue. The downloads page isn't working.

      • MrsTiggywinkle
        MrsTiggywinkle commented
        Editing a comment
        Sorry misunderstanding.

    • #4
      Works here just fine
      Cometbar

      DartsLeague

      Comment


      • #5
        I am not having a problem. If you are from the EU, did you give consent on the banner?
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
        vBulletin 5 Documentation - Updated every Friday. Report issues here.
        vBulletin 5 API - Full / Mobile
        I am not currently available for vB Messenger Chats.

        Comment


        • In Omnibus
          In Omnibus commented
          Editing a comment
          Can't speak for Richie but I am in the United States.

        • In Omnibus
          In Omnibus commented
          Editing a comment
          Here is the GET response:

          GEThttps://members.vbulletin.com/[HTTP/1.0 500 Internal Server Error 469ms]
          HeadersCookiesParamsResponseTimingsStack TraceRequest URL:Request method:Remote address:Status code:Edit and ResendRaw headersVersion:Request headers:Host: members.vbulletin.com
          User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0
          Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
          Accept-Language: en-US,en;q=0.5
          Accept-Encoding: gzip, deflate, br
          Referer: https://www.vbulletin.com/


          In short, it's coming back as a 500 error.

      • #6
        I'm also in the US. Same error.

        Comment


        • #7
          I've sent a bug report to the team that handles vbulletin.com's website.
          Translations provided by Google.

          Wayne Luke
          The Rabid Badger - a vBulletin Cloud customization and demonstration site.
          vBulletin 5 Documentation - Updated every Friday. Report issues here.
          vBulletin 5 API - Full / Mobile
          I am not currently available for vB Messenger Chats.

          Comment


          • #8
            Still no access. I just purchased another license yesterday and I cannot access it.

            Any updates?

            Comment


            • #9
              It is being worked on. That is the only update that I have at this time.
              Translations provided by Google.

              Wayne Luke
              The Rabid Badger - a vBulletin Cloud customization and demonstration site.
              vBulletin 5 Documentation - Updated every Friday. Report issues here.
              vBulletin 5 API - Full / Mobile
              I am not currently available for vB Messenger Chats.

              Comment


              • #10
                OK Wayne,

                Thanks

                Maybe a little discount is in order.

                Comment


                • #11
                  This is happening to accounts with Adsense associated with them. The developers have identified a fix and due to upgrade policies, they will apply that fix on Monday. I am sorry for the inconvenience and wish that a quicker fix would have been possible.
                  Translations provided by Google.

                  Wayne Luke
                  The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                  vBulletin 5 Documentation - Updated every Friday. Report issues here.
                  vBulletin 5 API - Full / Mobile
                  I am not currently available for vB Messenger Chats.

                  Comment


                  • #12
                    same here error http 500 when trying to access members area , to confirm what Wayne said , yes we do have an adsense account associated with same site

                    Comment


                    • #13
                      i am from
                      the EU
                      haven't any problem all ok
                      voyger.: In Almighty God I trust, everyone else has to provide evidence."

                      vBulletin Version 5.4.2

                      http://sat-lodge.it/

                      Comment


                      • #14
                        This issue should be resolved now.
                        Translations provided by Google.

                        Wayne Luke
                        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                        vBulletin 5 Documentation - Updated every Friday. Report issues here.
                        vBulletin 5 API - Full / Mobile
                        I am not currently available for vB Messenger Chats.

                        Comment


                        • In Omnibus
                          In Omnibus commented
                          Editing a comment
                          It appears to be resolved. I think I'll dissociate Google Adsense just to avoid any such issues in the future.
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