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  • Cannot post in any of the forums

    Dear SIr

    I am not able to post in any of the forums. I have recently purchased full version of vB5 Connect (with Mobile) but am not able to post in those sections. I have a number of issues to report and discuss. I have sent a message to the vBulleting Support about those issue.

    Please clarify why I am not able to post or reply?

    Regards

    Tariq Maqsood

  • #2
    Hello and thank you for your purchase. Welcome to vBulletin.

    To get vB support on these forums please register for Priority Forum Support. To do this, please go here:

    https://members.vbulletin.com/member...t_priority.php

    ...and enter your email address in one of the boxes. You will also have to select the specific forums that you wish to have access at. You'll need to have your customer number and password to access the page.

    Once you've done this, it can take about an hour for your profile to update. You can then post in the support forums.

    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.4.4 Demo
    AdminAmmo - My Cloud Demo

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    • #3
      Hello Mark

      Done on Thursday but still can't post

      Btw I have been using vBulletin since 2005 so am not new

      I have some issues which are effecting my site badly and support is not able to solve them yet.

      Comment


      • #4
        You need to make sure the email address you have signed up to the forums with is the same as the one on your license.

        If you no longer have access to the email account on your licence, you'll need to email sales@vbulletin.com who will be able to assist.

        Once the email addresses match, and you've completed my earlier instructions, you should have access after about an hour.

        Sorry that is seems protracted, but we need to ensure we are only providing support to licensed customers, plus we also need to protect the security of your account.
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.4.4 Demo
        AdminAmmo - My Cloud Demo

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        • #5
          FYI, your account now shows as vb5 licensed, so you should be ok.
          Baby, I was born this way

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          • #6
            Dear Paul

            Thanks a lot for that... Unfortunately I am still not able to create a thread or post... see below:

            Comment


            • #7
              Thanks now I can post.

              Comment


              • #8
                https://www.vbulletin.com/purchases/
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                vBulletin 5 Documentation - Updated every Friday. Report issues here.
                vBulletin 5 API - Full / Mobile
                I am not currently available for vB Messenger Chats.

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