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  • Jacob Shriber
    New Member
    • Mar 2012
    • 14
    • 4.1.x

    hi

    HelloI am newhereI boughta licenseAt $ 195andlicenseinformationreceivedWhy?
  • Jacob Shriber
    New Member
    • Mar 2012
    • 14
    • 4.1.x

    #2
    HelloI am newhereI boughta licenseAt $ 195andlicenseinformationreceivedWhy? ****

    Comment

    • Jacob Shriber
      New Member
      • Mar 2012
      • 14
      • 4.1.x

      #3
      Hello I am new here I bought a license At $ 195 and license information received Why?

      Comment

      • we_are_borg
        Senior Member
        • Aug 2004
        • 5454
        • 4.2.X

        #4
        Originally posted by Jacob Shriber
        Hello I am new here I bought a license At $ 195 and license information received Why?
        If there is something wrong with your license contact [email protected] they can sort it out.

        Comment

        • Jacob Shriber
          New Member
          • Mar 2012
          • 14
          • 4.1.x

          #5
          Paymentwas paidthroughPAYPAL
          Would loveto know ifIprovideimmediatelicenseisthat it takes timeuntillicensecomes to me
          I sentmailunanswered2days

          Comment

          • Jacob Shriber
            New Member
            • Mar 2012
            • 14
            • 4.1.x

            #6
            Payment was paid through PAYPALWould love to know if I provide immediate license is that it takes time until license comes to meI sent mail unanswered 2 days

            Comment

            • we_are_borg
              Senior Member
              • Aug 2004
              • 5454
              • 4.2.X

              #7
              You need to wait in the weekend they do not work, sometimes payments will be flagged and some one at the office needs to check the payment. You should get an answer today (Monday) but remember there in California USA so you need to wait until office hours.

              p.s. if you type normal and edit the post that went wrong its easier to read.

              Comment

              • Jacob Shriber
                New Member
                • Mar 2012
                • 14
                • 4.1.x

                #8
                Ok thanks I'll wait now and see
                So you're saying they do not provide the license on the spot only after checking the money right?
                Thank you very much you helped me a lot

                Comment

                • Trevor Hannant
                  vBulletin Support
                  • Aug 2002
                  • 24325
                  • 5.7.X

                  #9
                  If your payment came through from PayPal as an eCheck then you won't get the license information until that clears. Unfortunately I can't find a payment in PayPal from this name or the email address you used to register on the forums to check. If you believe the payment has cleared, please contact us with the email address used, PayPal Transaction ID and the vBulletin Purchase ID on:

                  sales (at) vbulletin.com
                  Vote for:

                  - Admin Settable Paid Subscription Reminder Timeframe (vB6)
                  - Add Admin ability to auto-subscribe users to specific channel(s) (vB6)

                  Comment

                  • Jacob Shriber
                    New Member
                    • Mar 2012
                    • 14
                    • 4.1.x

                    #10
                    Payment was through PayPal <EMAIL REMOVED> PayPal sent me a receipt that I paid you you make fun of
                    Last edited by Trevor Hannant; Mon 19 Mar '12, 2:39am.

                    Comment

                    • beishe8
                      Senior Member
                      • Oct 2005
                      • 6782
                      • 4.2.X

                      #11
                      Originally posted by Jacob Shriber
                      you make fun of
                      Jacob,please relax,no one is making fun of you.


                      vB5 is unequivocally the best forum software, but not yet...

                      Comment

                      • Trevor Hannant
                        vBulletin Support
                        • Aug 2002
                        • 24325
                        • 5.7.X

                        #12
                        I've removed all the private information from this thread. PayPal actually put a hold on your transaction so the automated system could not process your license purchase as a result. Our Sales team will review this order during office opening hours (Pacific time) later today. If you have any further queries on this, please use the email address I gave you previously as no further details will/can be given here on this.
                        Vote for:

                        - Admin Settable Paid Subscription Reminder Timeframe (vB6)
                        - Add Admin ability to auto-subscribe users to specific channel(s) (vB6)

                        Comment

                        • Jacob Shriber
                          New Member
                          • Mar 2012
                          • 14
                          • 4.1.x

                          #13
                          I think I made a little mistake I chose vb I paid and got nothing not bad money went, but at least I do not work with you thanks support team

                          Comment

                          • Jacob Shriber
                            New Member
                            • Mar 2012
                            • 14
                            • 4.1.x

                            #14
                            הושלם = Completed

                            Comment

                            • Trevor Hannant
                              vBulletin Support
                              • Aug 2002
                              • 24325
                              • 5.7.X

                              #15
                              Please see my previous reply. We cannot do anything for you until our Sales team are in the office during opening hours (9am - 5pm Pacific time).
                              Vote for:

                              - Admin Settable Paid Subscription Reminder Timeframe (vB6)
                              - Add Admin ability to auto-subscribe users to specific channel(s) (vB6)

                              Comment

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