I have a problem that I can never download the vBulletin softare.
Everytime there is an upgrade I ask a Tech support to upload the file to my server.
I am not using any firewall or proxy breaker
I even tried connecting via a VPN but no luck, whenver I hit the download button nothing happens.
This time When I submitted a support Ticket for someone to upload the zip package to my server and provided them with the FTP details (username/Password)
The agent this time told me that he can't do that for me and suggested me to disable my firewall which I don't even have
I am using Windows 7 64 bit Professional with all Windows updates and NOD32 Antivirus
someone help me please!
This sucks!
Everytime there is an upgrade I ask a Tech support to upload the file to my server.
I am not using any firewall or proxy breaker
I even tried connecting via a VPN but no luck, whenver I hit the download button nothing happens.
This time When I submitted a support Ticket for someone to upload the zip package to my server and provided them with the FTP details (username/Password)
The agent this time told me that he can't do that for me and suggested me to disable my firewall which I don't even have
I am using Windows 7 64 bit Professional with all Windows updates and NOD32 Antivirus
Hello,
Thank you for contacting vBulletin Support. We can't upload files to your server. I am sorry. This is a problem caused by some firewall software. Temporarily disable any firewall software prior to accessing the Member Area. Then try the download again. Once you have the file, re-enable your firewall.
All the best,
Wayne Luke
Technical Support Lead
vBulletin Solutions Inc.
[email protected]
Thank you for contacting vBulletin Support. We can't upload files to your server. I am sorry. This is a problem caused by some firewall software. Temporarily disable any firewall software prior to accessing the Member Area. Then try the download again. Once you have the file, re-enable your firewall.
All the best,
Wayne Luke
Technical Support Lead
vBulletin Solutions Inc.
[email protected]
someone help me please!
This sucks!
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