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  • Locked out of Licensed Customer's Feedback Forum

    See: http://screencast-o-matic.com/watch/c2f1XcnTg2

    Note how I am logged in and can perfectly well access other forums, and as soon as I'm trying to access Customer's Feedback Forum, I'm being shown as logged out and having no permission. Returning to the main page shows me as logged in again.

    On a side note: Loading the main forum page just takes way too much time.

  • #2
    Odd. Probably our wonky caching at work here. I would logout, clear your cookies and browsing history, then login again and hopefully it works this time.

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    • #3
      Am getting the same problem here. I know I haven't been on here for a while. I recently updated my forum which is still vb4 and went to help out somebody and couldn't respond. Everything on my end is fine. It might just be you guys.
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      • #4
        Originally posted by carntheroos4eva View Post
        Am getting the same problem here. I know I haven't been on here for a while. I recently updated my forum which is still vb4 and went to help out somebody and couldn't respond. Everything on my end is fine. It might just be you guys.
        To get vB support on these forums you first need to be a licensed customer and register for Priority Forum Support. To do this, please go here: https://members.vbulletin.com/member...t_priority.php ...and enter your email address in one of the boxes. You will also have to select the specific forums that you wish to have access at. You'll need to have your customer number and password to access the page. Once you've done this, please post in the appropriate support forum for your version.
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