After waiting nearly two weeks on help resetting my vbulletin forum password because I could not login for some reason, I had to create this 2nd temporary account just to finally post on the forum.
Over the last nearly 10 years I have bought nearly every product here including multiple site licenses, blogs, apps, mobile, etc. When I was unable to login to the forum all of a sudden (I'm not sure why my usual pw's weren't working) I was not receiving the "forgot password" email I requested several time, so I was stuck.
I finally opened a support ticket in the member's area to help get it reset. That was on Feb 7. I got a response back the following day asking if it was for 'my' forum pw or the vbulletin forum pw. I responded right away, and that was 12 days ago. I have updated the ticket a few times since trying to get someone to help. Still nothing.
If anybody cares, the ticket number is 1246058.
tsptom
P.S. If you ever get the old account working you can delete this one.
Over the last nearly 10 years I have bought nearly every product here including multiple site licenses, blogs, apps, mobile, etc. When I was unable to login to the forum all of a sudden (I'm not sure why my usual pw's weren't working) I was not receiving the "forgot password" email I requested several time, so I was stuck.
I finally opened a support ticket in the member's area to help get it reset. That was on Feb 7. I got a response back the following day asking if it was for 'my' forum pw or the vbulletin forum pw. I responded right away, and that was 12 days ago. I have updated the ticket a few times since trying to get someone to help. Still nothing.
If anybody cares, the ticket number is 1246058.
tsptom
P.S. If you ever get the old account working you can delete this one.
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