phone support down?

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  • Huskermax
    Senior Member
    • Mar 2010
    • 622
    • 4.2.X

    phone support down?

    Each time I call in I get put in the internet brands Q. FYI
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 73981

    #2
    It should be available....
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • Huskermax
      Senior Member
      • Mar 2010
      • 622
      • 4.2.X

      #3
      Originally posted by Wayne Luke
      It should be available....
      "Telephone Support (Agent Available)
      If you wish to speak to a vBulletin representative, please call our US/Canada toll-free number ********. The vBulletin toll-free technical support number is open from 9am to 5pm PST (GMT -8) Monday to Friday. Note: Please be ready to quote your customer number:"

      the # listed were the *** are transfers me to the Q for Internet Brands.

      Comment

      • Huskermax
        Senior Member
        • Mar 2010
        • 622
        • 4.2.X

        #4
        Sales # does the same thing.

        Comment

        • Christine Tran
          vBulletin Support Manager
          • May 2012
          • 11

          #5
          Hi,

          We are currently experiencing some issues with our vBulletin Support/Sales telephone line. Our Administrator has been notified and is currently looking into this. In the meantime, please submit any questions/concerns via our ticket system. You may do so by sending an email to [email protected].

          Comment

          • Huskermax
            Senior Member
            • Mar 2010
            • 622
            • 4.2.X

            #6
            It is doing it again even though the site says agent available.

            Comment

            • Huskermax
              Senior Member
              • Mar 2010
              • 622
              • 4.2.X

              #7
              It seems they were out to lunch. But the website said the agent was available. So at least update your website or message to say they are out to lunch and when they will be back.

              Comment

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