Security Token error using the search box up top

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  • Ludachris
    Senior Member
    • Feb 2002
    • 312

    Security Token error using the search box up top

    "Your submission could not be processed because the token has expired.

    Please push the back button and reload the previous window.

    vBulletin Community Forum"

    Just thought I'd let you guys know.

  • cellarius
    Senior Member
    • Aug 2005
    • 4586
    • 3.8.x

    #2
    Doesn't happen to me. Could it be you used the box after a certain time of inactivity? This is a common error after the security token expires (as it says), which is, IIRC, after 60 or so minutes.

    Comment

    • Ludachris
      Senior Member
      • Feb 2002
      • 312

      #3
      From everything I read, I didn't think it was a normal error in vb. If it can happen due to inactivity, maybe the error should be a bit more informative for the user - letting them know that it's because they had the page open but were inactive for X number of minutes. The error message that's displayed is confusing and bad for the user experience.

      Is there a setting for the security token we can change?

      Comment

      • Wayne Luke
        vBulletin Technical Support Lead
        • Aug 2000
        • 74123

        #4
        The error tells you that the token has expired and how to correct the problem. Not sure how telling them how long they were inactive would help with resolving the issue.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment

        widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
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