Can't login in to Member Area

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  • newspypig
    New Member
    • Oct 2009
    • 5

    Can't login in to Member Area

    I just ordered Vbulletin and got my Customer number,
    But i can't login in to the member area. I request lost password twice and the two passwords doesnt' work.

    Why ?????????????
    Who can help me?
    customer: ----

    Fianally loged in. I can't use IE to login. But change to Google Chrome , i successfully in.
    Last edited by newspypig; Tue 13 Oct '09, 10:33pm.
  • newspypig
    New Member
    • Oct 2009
    • 5

    #2
    by the way,
    the "pre-sale contact form" doesn't work, can't submit question successfully.

    And if you click "cancel" when can't login to the member area, the two links :"request lost password and request lost customer id" are incorrect.

    Comment

    • newspypig
      New Member
      • Oct 2009
      • 5

      #3
      I thought you are professioal.

      Comment

      • SNN
        Senior Member
        • Jul 2006
        • 856
        • 4.0.0

        #4
        1) Don't post your customer number on the site
        2) Give them more than 5 minutes.
        3) Look around, they're not being very professional as of right now it seems, leaving unknown questions without even a simple "We're looking into it."

        Comment

        • newspypig
          New Member
          • Oct 2009
          • 5

          #5
          Thanks very much. I have waited 30 minutes and it is still not working.
          Really annoying

          Comment

          • Redseal
            Senior Member
            • May 2007
            • 289
            • 4.0.0

            #6
            You should probably edit out your customer number from the first post... Think of it like your social insurance number for vbulletin.
            I love lamp

            Comment

            • Silver_2000
              Senior Member
              • Mar 2002
              • 555
              • 4.2.X

              #7
              calm down
              the lost password link works now

              Try again
              http://www.TALONClub.com/forum
              http://www.prowltalk.com
              http://www.nloc.net
              http://www.nhtoc.com

              Comment

              • newspypig
                New Member
                • Oct 2009
                • 5

                #8
                Just tried again and it doesn't work.

                Is IPB better than vBulletin??

                Will vbulletin refund to me if i requeste a refund. as i can't use it now.

                Comment

                • ChopSuey
                  Senior Member
                  • Apr 2009
                  • 1164
                  • 4.0.0

                  #9
                  You should really remove you customer number lol.

                  Comment

                  • Floris
                    Senior Member
                    • Dec 2001
                    • 37767

                    #10
                    Originally posted by Ak Worm
                    You should really remove you customer number lol.
                    Reported it to the staff. So they can remove it. Since it's still there.

                    Comment

                    • nuno
                      Senior Member
                      • Apr 2001
                      • 4346
                      • 3.8.x

                      #11
                      Both links from http://members.vbulletin.com/membersupport.php lead to a 404 page.
                      You're my Prince of Peace
                      And I will live my life for You

                      Comment

                      • ChopSuey
                        Senior Member
                        • Apr 2009
                        • 1164
                        • 4.0.0

                        #12
                        *DING WRONG! I just logged in.

                        Comment

                        • Floris
                          Senior Member
                          • Dec 2001
                          • 37767

                          #13
                          Originally posted by nuno
                          Both links from http://members.vbulletin.com/membersupport.php lead to a 404 page.
                          The above link and http://members.vbulletin.com/ work just fine for me.
                          Logging in at the top right on the new frontpage, works for me too.

                          Comment

                          • nuno
                            Senior Member
                            • Apr 2001
                            • 4346
                            • 3.8.x

                            #14
                            Originally posted by Floris
                            The above link and http://members.vbulletin.com/ work just fine for me.
                            Logging in at the top right on the new frontpage, works for me too.
                            Seems to be working now.
                            You're my Prince of Peace
                            And I will live my life for You

                            Comment

                            • Vital Signs
                              Member
                              • Mar 2009
                              • 33
                              • 3.8.x

                              #15
                              Guys, please take the time to understand the workload and pressure these guys are under. Don't talk about "unprofessional" when they are working on making the system alot better for you, the customers...

                              Comment

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