vb.org and .com in trouble?

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  • Anseur
    Senior Member
    • Jun 2004
    • 130
    • 4.1.x
    #1

    vb.org and .com in trouble?

    Is there some 'unscheduled maintenance' going on with the .org and .com sites? They are both giving me intermittent database errors, 'site unavailable' warnings, or just being dog slow.
    MCO Raid Alliance - Shadowsong EU MCO guild home.
    Tags: None
    • Steve Machol
      Former Customer Support Manager
      • Jul 2000
      • 154488
      #2
      We do not know. We are investigating.
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography

      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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        • Chimpie
          Senior Member
          • Nov 2007
          • 292
          • 3.8.x
          #3
          It would be nice if they would tweet updates, like HostGator, ThePlantet, etc does during outages or problems.
          CHIMPIE | SKYWARN | EMTLIFE

            Comment

            • Nick
              Senior Member
              • Feb 2008
              • 3507
              • 3.8.x
              #4
              Originally posted by Chimpie
              It would be nice if they would tweet updates, like HostGator, ThePlantet, etc does during outages or problems.
              If they don't know what the problem is, what is there to Tweet?
              Regards,
              Nick

                Comment

                • Steve Machol
                  Former Customer Support Manager
                  • Jul 2000
                  • 154488
                  #5
                  Even ThePlanet could not give me an answer about this. Can't say I'm terribly impressed with their level of support.
                  Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                  Change CKEditor Colors to Match Style (for 4.1.4 and above)

                  Steve Machol Photography

                  Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                    Comment

                    • bigwater
                      Senior Member
                      • Jan 2007
                      • 592
                      #6
                      I'm surprised you guys are still on ThePlanet. After the Houston datacenter meltdown a year or so ago, I thought they were pretty much toast. I spent the better part of three months after that moving people off of ThePlanet and just can't justify sending anybody back to them again. The main problem wasn't the meltdown, it was the customer service response to the issue.

                      I'm directing all clients to ServerBeach now, and have had nothing but positive results.
                      Anybody who says "it can't be done" will usually be interrupted by somebody who is already doing it.

                        Comment

                        • Paul M
                          Former Lead Developer
                          vB.Com & vB.Org
                          • Sep 2004
                          • 9886
                          #7
                          From the database errors I got, I would say DDOS attack.
                          Baby, I was born this way

                            Comment

                            • Paul M
                              Former Lead Developer
                              vB.Com & vB.Org
                              • Sep 2004
                              • 9886
                              #8
                              Originally posted by Nick
                              If they don't know what the problem is, what is there to Tweet?
                              Well they could just say there is a problem and its being investigated, then people would know its not their ISP or something.

                              TBH, I simply dont think they have got used to thinking about using twitter for anything yet.
                              Baby, I was born this way

                                Comment

                                • Bounce
                                  Senior Member
                                  • Feb 2005
                                  • 640
                                  • 4.2.x
                                  #9
                                  This happened for me anyway between 1130 GMT and 1145 GMT, I gave up after that

                                  What interested me was that both .org and .com are owned by the same person/company and must be on the same server

                                    Comment

                                    • Paul M
                                      Former Lead Developer
                                      vB.Com & vB.Org
                                      • Sep 2004
                                      • 9886
                                      #10
                                      Originally posted by Bounce
                                      What interested me was that both .org and .com are owned by the same person/company and must be on the same server
                                      Correct, both are owned by Jelsoft, and run on the Jelsoft Servers.

                                      (and yes, I know Jelsoft is owned by IB )
                                      Baby, I was born this way

                                        Comment

                                        • Infopro
                                          Senior Member
                                          • Jun 2003
                                          • 277
                                          • 3.8.x
                                          #11
                                          Originally posted by bigwater
                                          I'm directing all clients to ServerBeach now, and have had nothing but positive results.
                                          Good call. ServerBeach rocks.

                                            Comment

                                            • menj
                                              New Member
                                              • Aug 2008
                                              • 7
                                              • 3.8.x
                                              #12
                                              Not experiencing any problems with either site. What server outage?
                                              Discussion Forum

                                                Comment

                                                • Bounce
                                                  Senior Member
                                                  • Feb 2005
                                                  • 640
                                                  • 4.2.x
                                                  #13
                                                  Originally posted by menj
                                                  Not experiencing any problems with either site. What server outage?
                                                  It was late last night, 27th june.2330 ish, gmt

                                                    Comment

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