Hello,
I decided to open this thread with respect for Jelsoft administration and other users who use on a regular basis the vBulletin sites.
Recently, I posted at vBulletin.org a reply into a thread where I let the users know I managed to implement Sphinx Search with vBulletin 3.7 version.
I also posted that I needed 2 very large board owners as beta testers to try the software and provide feedback how the server performance is, after the modifications. I never mentioned this will a paid service or advertised that there is a product to be sold, now or in the future.
As a result, one of the staff members deleted all my posts and also replied with a condescended message:
Thread cleaned from all posts discussing TECK's commercial venture.
He also awarded me 30 points as infraction. While I respect his decision, I wonder why his end message was needed. It did offended me the fact that he removed all my posts while leaving this type of final message. He could it send me a simple private message.
Trying to resolve this issue in a professional manner, I posted a thread in their Feedback forum where I requested politely to have that public staff reply removed. As result, my thread was instantly deleted. I received another message letting me know that staff decisions are final.
I might be wrong but I don't think this is good approach to solve an issue.
I do not need a moderator or administrator to give me warnings or ban me on a site. It is enough a simple member to request that I desist with something related to the site who might affect him/her in a specific way... I will comply, like I did on the Sphinx Search thread...
I'm not here to discuss Staff decisions, they have the last word, anyways. I simply try to find out if is not better to simply solve those conflicts in a different way. I believe that an open discussion will always help better then constantly closing/deleting threads and hammering infractions from left to right.
Someone who closes/deletes a thread does not have the capability to explain in an intelligent manner their point, or simply does not have the patience to offer the support he/she is hired/requested to perform. That excludes non-related situations (flaming, trolling, etc.)
I was wondering if you could help me understand better this situation.
Regards,
Floren Munteanu
I decided to open this thread with respect for Jelsoft administration and other users who use on a regular basis the vBulletin sites.
Recently, I posted at vBulletin.org a reply into a thread where I let the users know I managed to implement Sphinx Search with vBulletin 3.7 version.
I also posted that I needed 2 very large board owners as beta testers to try the software and provide feedback how the server performance is, after the modifications. I never mentioned this will a paid service or advertised that there is a product to be sold, now or in the future.
As a result, one of the staff members deleted all my posts and also replied with a condescended message:
Thread cleaned from all posts discussing TECK's commercial venture.
He also awarded me 30 points as infraction. While I respect his decision, I wonder why his end message was needed. It did offended me the fact that he removed all my posts while leaving this type of final message. He could it send me a simple private message.
Trying to resolve this issue in a professional manner, I posted a thread in their Feedback forum where I requested politely to have that public staff reply removed. As result, my thread was instantly deleted. I received another message letting me know that staff decisions are final.
I might be wrong but I don't think this is good approach to solve an issue.
I do not need a moderator or administrator to give me warnings or ban me on a site. It is enough a simple member to request that I desist with something related to the site who might affect him/her in a specific way... I will comply, like I did on the Sphinx Search thread...
I'm not here to discuss Staff decisions, they have the last word, anyways. I simply try to find out if is not better to simply solve those conflicts in a different way. I believe that an open discussion will always help better then constantly closing/deleting threads and hammering infractions from left to right.
Someone who closes/deletes a thread does not have the capability to explain in an intelligent manner their point, or simply does not have the patience to offer the support he/she is hired/requested to perform. That excludes non-related situations (flaming, trolling, etc.)
I was wondering if you could help me understand better this situation.
Regards,
Floren Munteanu
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