I opened a ticket when we got our forum open last June, needed support as there was an issue with it. This person who is meant to be a support person called Wayne Luke was assigned to fix it. Obviously he needed to get registered on the site to be able to fix it. We send mass PM Messages to our users about once per month. I have received a complaint about SPAM!! Surely it was his responsibility to email me and take him off the registered users on the site!?!
He has only just complained now and has probably had about 10 PM messages, which are not spam, they are just information for our users etc
Had he asked when he had the first PM then it wouldn't have been an issue, but he waits until he has had a lot of them to complain to the Web hosters.
He got removed from the registered users at least 6 months ago and have only just received this complaint. With support like this, who needs enemies!!
You have been warned, if someone called Wayne Luke comes along to help, make sure he is deleted straight away, he is one of those people who gets bothered by the small things in life - get a life man!
If this is how paying customers get treated, it makes me wonder why I bothered and didnt just download an illegal copy to install, pathetic.
He has only just complained now and has probably had about 10 PM messages, which are not spam, they are just information for our users etc
Had he asked when he had the first PM then it wouldn't have been an issue, but he waits until he has had a lot of them to complain to the Web hosters.
He got removed from the registered users at least 6 months ago and have only just received this complaint. With support like this, who needs enemies!!
You have been warned, if someone called Wayne Luke comes along to help, make sure he is deleted straight away, he is one of those people who gets bothered by the small things in life - get a life man!
If this is how paying customers get treated, it makes me wonder why I bothered and didnt just download an illegal copy to install, pathetic.
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