Its surprising that a security question overrides PayPal details, cc details, email details etc etc. I think many people will probably get their secret question answer easier than their details as if you want to remember something, it needs to be easy and usually that means guessable if the thief knows you well enough.
I don't think vBulletin customer support is bad though. They are very good, maybe not with dealing with such problems you are as I myself haven't experienced that yet (and hopefully, pray to god never will). As you can see, so many of the support team staff members have replied here, trying to help as best as they can.
Obviously its nice to see security and accounts are taken very seriously and are tough to crack, that is something rare but sometimes over tightened security causes inconvenience.
My suggestion is for you to try everything you can think of that is personal and you would not expect others to know .
Thanks
MAD
I don't think vBulletin customer support is bad though. They are very good, maybe not with dealing with such problems you are as I myself haven't experienced that yet (and hopefully, pray to god never will). As you can see, so many of the support team staff members have replied here, trying to help as best as they can.
Obviously its nice to see security and accounts are taken very seriously and are tough to crack, that is something rare but sometimes over tightened security causes inconvenience.
My suggestion is for you to try everything you can think of that is personal and you would not expect others to know .
Thanks
MAD
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