I have been waiting around 3 hours on my support ticket.. I thought support was only suppose to take 30 minutes max.
waiting for support..
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What is listed is an average response time. This is what it says on the home page:
Please note this is NOT a guarantee that every ticket will be responded to in this time frame. It's only an average. Some problems are far more complicated and require more time to resolve.Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 API -
PM me the ticket id.Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 APIComment
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I've never waited long for support to reply but my questions have been pretty easy to answer (User error!). 3 hours in reality for a large organisation such as vB is not long at all.
You can't beat vB support, they do get back to you when they can and always have a fix for a problem ;-)[URL="http://www.aviationweb.net/"]Aviation Web[/URL="http://www.aviationweb.net/"]Comment
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by gregstajI have been waiting about 9 hours for support is this normal?...
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Channel: Support Issues & Questions
Wed 4 Mar '20, 9:12am -
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