live call on vbulletin homepage

[Rickeo]

Its abit annoying though I cnt have phone suppot since am in the UK we there should be a UK phone line

~Rick~

[Onimua]

Ah, I keep forgetting it lol.

I think live chat is very useful thing to have even if theres a long queue to wait in specially for pre-sales and sever customization issues .

Well, if there's going to be a long que...

Meh, you could submit a ticket or post in the forums and get a response faster than if you were waiting to speak with someone through live chat. If you really wanted to speak with someone live that bad, then you could just call the phone support.

[Marco van Herwaarden]

Server Customisations is not something we support. As an added service we do allow for server questions to be asked in Server Configuration but it is not official support.

[---MAD---]

Sorry,

AFAIK = As Far As I Know

Ah, I keep forgetting it lol.

I think live chat is very useful thing to have even if theres a long queue to wait in specially for pre-sales and sever customization issues .

[Marco van Herwaarden]

Sorry,

AFAIK = As Far As I Know

[---MAD---]

Afaik ?

[Marco van Herwaarden]

Offering Life Support would require major changes in how our Support is currently organised. AFAIK there are no plans at this time to offer such a service.

[WurkAnimal]

When I first found about vBulletin I was looking for LiveHelp - I really do think yu need one.

[Mazinger]

That's not something we did, it's because of some software you have installed.

Exactly. It's Windows Live Messenger 8.1.

[Colin F]

Because the forum and ticket system suffice just fine.

[---MAD---]

That's not something we did, it's because of some software you have installed.

Why dont you guys have an online support for members? or even a pre-sales support in an online chat room sort of thing?

[Colin F]

That's not something we did, it's because of some software you have installed.

[Mazinger]

that looked awesome, the phone number being a link on the homepage ...

but this require windows live messenger 8.1, right?