i need help asap please !

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  • localraceway
    New Member
    • Oct 2006
    • 25
    • 3.5.x

    i need help asap please !

    i have a question about my v forum and i cant get access to the proper forums saying i dont have access to post in this forum ? i bought vbulletin and i even entered my acount username and pass and i still cant get access... how can i get help on my forum ? i been stuck for 3 months and i cant get anyone to help me
  • peterska2
    Senior Member
    • Oct 2003
    • 8869
    • 3.7.x

    #2
    To get vB support on these forums you first need to be a licensed customer and register for Priority Forum Support. To do this, please go here:



    ...and enter your email address in one of the boxes. You'll need to have your customer number and password to access the page.

    Once you've done this, please post in the appropriate support forum for your version.

    Comment

    • localraceway
      New Member
      • Oct 2006
      • 25
      • 3.5.x

      #3
      i tried that and after this part Home » Support » Priority Forums SupportAll details updated successfully! It will take a few minutes for your accounts to reflect the changes.

      i try to make a new topic and i get this
      vBulletin Message
      localraceway, you do not have permission to access this page. This could be due to one of several reasons:
      1. Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
      2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.



      i tried this last night and i just tried it again and got the same thing...

      sorry for posting it here but this is the only place a could make a new topic here

      Comment

      • Floris
        Senior Member
        • Dec 2001
        • 37767

        #4
        If you have purchased vbulletin license and need support but can't post here, please email to support and we can discuss it in private and help

        Comment

        • localraceway
          New Member
          • Oct 2006
          • 25
          • 3.5.x

          #5
          ok thanks, i sent a trouble ticket vBulletin Ticket SystemCant log in to forum need help asap please

          hopefuly i sent to the right place...

          Comment

          • timrings3
            New Member
            • Jan 2007
            • 4

            #6
            I am a mod on the vbulltian forum game forums www.gamesforum.com/
            and when I try to acess the site it brings me to a casino website. Does anyone know whats going on?

            Comment

            • peterska2
              Senior Member
              • Oct 2003
              • 8869
              • 3.7.x

              #7
              To get vB support on these forums you first need to be a licensed customer and register for Priority Forum Support. To do this, please go here:



              ...and enter your email address in one of the boxes. You'll need to have your customer number and password to access the page.

              Once you've done this, please post in the appropriate support forum for your version.

              Comment

              • localraceway
                New Member
                • Oct 2006
                • 25
                • 3.5.x

                #8
                nothing is is happening...

                i go to all the links everyone sends me.
                i go all over every page i get to and search everything, logging in and logging out and changing emails and making sure everything is correct and do everything i can posibly do...........

                why is this forum so dificult to get on to get help with the forum i bought ? is there somewhere else i can go beacause this is rediculouse. logging into a forum should not be this much of a problem ad i dont understand why it is. so forum hasnt been able to get finished becasue i cant get it finished becasue i need help.
                Last edited by localraceway; Sun 4 Feb '07, 2:11pm.

                Comment

                • ManagerJosh
                  Senior Member
                  • Jun 2002
                  • 9922

                  #9
                  Simply put, it's to ensure Jelsoft people help the licensed owners and not people who pirate the applicaiton.

                  It's wasy to say you represent someone else and there's now way to verify it except going through the process Jelsoft has setup.
                  ManagerJosh, Owner of 4 XenForo Licenses, 1 vBulletin Legacy License, 1 Internet Brands Suite License
                  Director, WorldSims.org | Gaming Hosting Administrator, SimGames.net, Urban Online Entertainment

                  Comment

                  • localraceway
                    New Member
                    • Oct 2006
                    • 25
                    • 3.5.x

                    #10
                    but i paid and i can't get in... not sure what im doing wrong...

                    Comment

                    • ManagerJosh
                      Senior Member
                      • Jun 2002
                      • 9922

                      #11
                      Did you get your member information? If you did, use that to login. From there change it and post in the appropiate support forum. It sometimes takes a little while for the system to validate you.

                      The email address you use here must be on file in the Priority Support form inside the members area to work. It may be case sensitive.
                      ManagerJosh, Owner of 4 XenForo Licenses, 1 vBulletin Legacy License, 1 Internet Brands Suite License
                      Director, WorldSims.org | Gaming Hosting Administrator, SimGames.net, Urban Online Entertainment

                      Comment

                      • Steve Machol
                        Former Customer Support Manager
                        • Jul 2000
                        • 154488

                        #12
                        Originally posted by localraceway
                        but i paid and i can't get in... not sure what im doing wrong...
                        If that is true then you should have no problem following the instructions Kerry-Anne posted. What is the URL to your vB forums?
                        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                        Change CKEditor Colors to Match Style (for 4.1.4 and above)

                        Steve Machol Photography


                        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                        Comment

                        • localraceway
                          New Member
                          • Oct 2006
                          • 25
                          • 3.5.x

                          #13
                          Originally posted by Steve Machol
                          If that is true then you should have no problem following the instructions Kerry-Anne posted. What is the URL to your vB forums?

                          Comment

                          • Steve Machol
                            Former Customer Support Manager
                            • Jul 2000
                            • 154488

                            #14
                            Thank you. Now please follow the instructions in post #7 to get support on these forums.
                            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                            Change CKEditor Colors to Match Style (for 4.1.4 and above)

                            Steve Machol Photography


                            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                            Comment

                            • localraceway
                              New Member
                              • Oct 2006
                              • 25
                              • 3.5.x

                              #15
                              i tried that about 15 times adxactly how posted to do so.
                              i tried everything i can posibly do to get things to work and nothing is happening.
                              now i know my way around things pretty good and always have success. so with this many members on here im not understanding why im having such a hard time doing something thats supose to be so simple that so many people have already done.

                              after i log into the member link and enter my VB account user/pass then iget into the part where is says i can use up to 3 emails. then i go to vBulletin Community Forums link and try to create a new topic and its asking me to log in and i can only log in with the localraceway username and pass that im using now..

                              what else is there to do ?

                              sorry if im starting to sound liek an ass but this is rediculouse.

                              Comment

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