Daily Digest won't stop

[*Laura]

One of our users says she continues to receive Daily Digests, even though she has "clearly" unsubscribed! What could be the issue.

Note: I have logged in as this user and there are no subscriptions listed. Also, I have utilized the "Delete All Subscriptions" option in admin.

Thanks!

Laura

[*Laura]

Any ideas at all from anyone?

[kh99]

Try executing this SQL:

SELECT * FROM subscribeforum WHERE userid = X

and see if you get any results (of course you want to change X to the user's id).

Do you know what kind of daily digest it is (is it for a specific forum)?

[*Laura]

Try executing this SQL:

SELECT * FROM subscribeforum WHERE userid = X

and see if you get any results (of course you want to change X to the user's id).

Do you know what kind of daily digest it is (is it for a specific forum)?

It's a daily digest of a thread. I'm assuming the above would change in some way...?

[kh99]

It's a daily digest of a thread. I'm assuming the above would change in some way...?

Yes, you'd want:

SELECT * FROM subscribethread WHERE userid = X

But to be honest, I think that's pretty much the query that should be done when you look at the subscriptions in the user's cp. Maybe another idea would be to search for the email address in the user search (in the admincp), just in case it's under a different user.

[Lynne]

Is this user 'special' in any way? Are they a Moderator, or in any additional usergroups?

Try running the query Kevin suggested to view their subscriptions to threads.