I'm using CCBill to charge my users for access to a gallery. Most of the charges go through fine, but there have a handful that show up as "Failure" in the transaction log. Yet when I log in to my CCBill admin, it shows the transaction as processed (the user's card was charged).
What could be wrong here? It's been almost every other transaction that has encountered this over the past few days. End result is the users are charged but it shows up as "failure" in my transaction log and users can't enter the gallery.
Furthermore, the reasonForDecline and reasonForDeclineCode fields within the Transaction Logs are oftentimes not populated with anything in the failure instances.
What could be wrong here? It's been almost every other transaction that has encountered this over the past few days. End result is the users are charged but it shows up as "failure" in my transaction log and users can't enter the gallery.
Furthermore, the reasonForDecline and reasonForDeclineCode fields within the Transaction Logs are oftentimes not populated with anything in the failure instances.
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