Dealing with spammers

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  • ketanco2
    Member
    • Aug 2008
    • 34
    • 5.2.x

    Dealing with spammers

    Hello,
    I am a beginner in this forum ownership and I have a general question. I do not require approval users for being member and I do not require approval of posts. So someone just became a member and posted spam (porn) on my forum.

    1-Luckily I was receiving the notification of new posts, and I saw his post soon. I went into my forum, banned him forever and removed his post immediately. However I have a question. Is it better to ban him forever or remove him? In which way he can not register again? If I remove him, can he register again, because I wont have his IP anymore, so ban forever is better?

    2-Even after I banned him forever, he was still visible online on my forum as a member. Why? Being a banned user, he can not post any messages anoymore right? So why is he still visible among online members though? Or does it matter since he can not post anymore?

    3-How should I deal with people and posts like this in general, how do forum moderators deal with this usually?
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    1. Ban is better. However that won't stop him from registering a new account with a different email address.

    2. That just means he's getting the 'Banned' message wherever he looks.

    3.Please see this thread: How to Reduce Spam and Registration Bots
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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