Registration Problems

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  • g0dfather
    Senior Member
    • May 2008
    • 215

    Registration Problems

    It has been brought to my attention that when someone clicks that they agree to the rules, this funny message pops up:

    vBulletin Message You have left a required field blank.


    Not allowing new members to register.

    How do I fix this?
    Attached Files
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    That means you have a required profile field that they need to fill out.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • g0dfather
      Senior Member
      • May 2008
      • 215

      #3
      Originally posted by Steve Machol
      That means you have a required profile field that they need to fill out.
      But it says it right after you click on "I Agree To These Terms".

      It doesn't give you a chance to fill anything out.

      Comment

      • Steve Machol
        Former Customer Support Manager
        • Jul 2000
        • 154488

        #4
        Then you have a modification that is causing this.

        To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

        Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions


        [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

        Next, disable all plugins.

        Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

        define('DISABLE_HOOKS', true);

        Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Now make this the default style and try again:

        Admin Control Panel -> vBulletin Options -> Style & Language Settings -> Default Style

        Do you have the same problem?
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

        • g0dfather
          Senior Member
          • May 2008
          • 215

          #5
          Originally posted by Steve Machol
          Then you have a modification that is causing this.

          To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

          Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions


          [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

          Next, disable all plugins.

          Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

          define('DISABLE_HOOKS', true);

          Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Now make this the default style and try again:

          Admin Control Panel -> vBulletin Options -> Style & Language Settings -> Default Style

          Do you have the same problem?
          I have found a file that says, "
          File does not contain expected contentsWhat exactly do I do with the file?

          Comment

          • g0dfather
            Senior Member
            • May 2008
            • 215

            #6
            Okay, I have done all of this and I am still getting the same error.

            Comment

            • Steve Machol
              Former Customer Support Manager
              • Jul 2000
              • 154488

              #7
              Fill out a support ticket at:



              Please include a complete description of the problem and be sure to include the login info to your Admin CP, phpMyAdmin and FTP in the 'Sensitive Data' field.
              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
              Change CKEditor Colors to Match Style (for 4.1.4 and above)

              Steve Machol Photography


              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


              Comment

              • xlegends
                Member
                • Aug 2004
                • 49
                • 4.2.x

                #8
                I had the same problem. I disabled ALL plugins and the error stopped. After trouble shooting disabling one by one, the culprit was this hack addon found at .org..

                Stop the Registration Bots 1.0.3
                Stops bots from registering by time check and random hidden fields on the forum rules and register form pages.

                Comment

                • l SKN l CHRIS
                  Senior Member
                  • Mar 2007
                  • 142
                  • 3.6.x

                  #9
                  Originally posted by xlegends
                  I had the same problem. I disabled ALL plugins and the error stopped. After trouble shooting disabling one by one, the culprit was this hack addon found at .org..

                  Stop the Registration Bots 1.0.3
                  Stops bots from registering by time check and random hidden fields on the forum rules and register form pages.
                  Wow thank you, that mod was doing the same thing to my forum

                  Comment

                  • xlegends
                    Member
                    • Aug 2004
                    • 49
                    • 4.2.x

                    #10
                    Originally posted by l SKN l CHRIS
                    Wow thank you, that mod was doing the same thing to my forum

                    No problem.

                    Comment

                    • JonUrban
                      Senior Member
                      • Jul 2003
                      • 222
                      • 4.0.0

                      #11
                      I had the same problem after upgrading to vb 3.8. Once I deleted the hack, it was fine.

                      THANKS!

                      Comment

                      • Raikiri
                        Member
                        • Sep 2008
                        • 82
                        • 3.7.x

                        #12
                        Originally posted by xlegends
                        I had the same problem. I disabled ALL plugins and the error stopped. After trouble shooting disabling one by one, the culprit was this hack addon found at .org..

                        Stop the Registration Bots 1.0.3
                        Stops bots from registering by time check and random hidden fields on the forum rules and register form pages.
                        Thanks a lot man, had this problem too!

                        Comment

                        • Ohiosweetheart
                          Senior Member
                          • Dec 2005
                          • 1965
                          • 3.8.x

                          #13
                          Unfortunately, this is the case with another site, as well. I had to disable the same mod in order for registrations to work.

                          Odd.
                          Peggy
                          ~ normal is overrated ~

                          One Buzy Mama!

                          Comment

                          • noppid
                            Senior Member
                            • May 2003
                            • 625
                            • 2.3.2

                            #14
                            Originally posted by xlegends
                            I had the same problem. I disabled ALL plugins and the error stopped. After trouble shooting disabling one by one, the culprit was this hack addon found at .org..

                            Stop the Registration Bots 1.0.3
                            Stops bots from registering by time check and random hidden fields on the forum rules and register form pages.
                            Originally posted by l SKN l CHRIS
                            Wow thank you, that mod was doing the same thing to my forum
                            Originally posted by JonUrban
                            I had the same problem after upgrading to vb 3.8. Once I deleted the hack, it was fine.

                            THANKS!
                            Originally posted by Ohiosweetheart
                            Unfortunately, this is the case with another site, as well. I had to disable the same mod in order for registrations to work.

                            Odd.
                            The above problems have been traced to improperly installing Stop The Registration Bots, Installing new styles and not adding the STB edits to new active styles and reverting templates during vBulletin upgrades and not re-applying the STB template edits.

                            We do not have control over end user errors. Sorry for the inconvenience. The Readme included with the mod has exhaustively detailed instructions which could be referenced in the event of problems. There is support available on vb.org and my forum.

                            When I was contacted the issues were sorted out in minutes. If you hack, you need to keep records and follow up during upgrades. We can't do that for you.
                            Computer Help Forum
                            An informed rider makes their first destination the motorcycle forum at rider info.

                            Comment

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